Holly Rivera
Holly Rivera at Gloucester Toyota
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Holly Rivera | Page 11

Service Advisor

Gloucester Toyota

6357 George Washington Memorial Hwy
Gloucester, VA 23061

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4.9
126 Reviews

Dealership Experience

25 yrs, 3 mos

Industry Experience

25 yrs, 3 mos

Languages Spoken

English English

4.9

126 Reviews

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126 Reviews of Holly Rivera

June 11, 2021

Dealership Rating
Employee Rating

Staff kind, courteous and professional. Appointment scheduled and time to work on maintenance was appropriate. Waiting time appropriate. Waiting area clean and comfortable. Working tv. Multi racial sig More

by Mani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angus Schober

May 22, 2021

Dealership Rating
Employee Rating

This was my fourth purchase from Gloucester Toyota. No high pressure salespersons, just good honest information. Pricing is competitive, my trade in was fair and the buying process was quick and efficien More

by Tresa552008
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 22, 2021

Dealership Rating
Employee Rating

The service team is pleasant and efficient. You cannot expect more, we have been serviced by them for quite a few years. Yes, I recommend them ... More

by Lexus/Toyota Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2021

Lexus/Toyota Owners responded

Everyone is always pleasant and efficient at Gloucester Toyota. The service team is as good as can be. I also love Charlotte who works the desk/office receiving customer payments. She is a delight !!

May 21, 2021

Dealership Rating
Employee Rating

Excellent scheduling, timely appointments and courteous employees. I enjoy interacting with the helpful and friendly staff. You started that this would take 30 seconds. You should take a lesson from the ti More

by john
Customer Service
Friendliness
Recommend Dealer
Yes

May 16, 2021

Dealership Rating
Employee Rating

Gloucester Toyota is the best. Easy to schedule your appointment. Friendly personnel to deal with. They are quick and efficient service. I would recommend the Gloucester Toyota dealership to all my frie More

by Pwillis1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews , Tommy Wheat

May 19, 2021

Gloucester Toyota responded

Thank you for the 5 star review!

May 04, 2021

Dealership Rating
Employee Rating

Always friendly and polite. Willing to answer questions. I believe that the service department has improved over the years. Great job. Thank you very much!!! More

by Mary Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angus Schober

May 13, 2021

Gloucester Toyota responded

Mary Lou, thank you for taking time to leave us a review.

April 30, 2021

Dealership Rating
Employee Rating

They always give me great service. I have never had any issues. I feel I can trust them and very reasonable. I always go back. More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2021

Gloucester Toyota responded

Marie, thank you for taking time to leave us a review.

April 28, 2021

Dealership Rating
Employee Rating

Great technician and service writer’s that always have time to explain and help you understand services and breakdown between parts and labor very lucky to have such great service in such a small town More

by Howardkowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews , The lady in the cashiers office is always so nice and kind

May 01, 2021

Gloucester Toyota responded

Thank you! I will share your comments with Holly and Justin. I know they appreciate the kind words.

February 23, 2020

Dealership Rating
Employee Rating

The website was realistic. There were no additional fees for buying a vehicle. The sales representative, Steve Norwood, was most gracious and helpful. Buying was the easiest and least stressful in all my y More

by Buglady
Recommend Dealer
Yes

Other Employees Tagged: Anne Earman, Steve Norwood

Feb 24, 2020

Gloucester Toyota responded

Thank you for giving us the opportunity to earn your business. Enjoy your new RAV4!

March 17, 2019

Dealership Rating
Employee Rating

Found the perfect vehicle I had a very good experience at Gloucester Toyota. They were very helpful and eager to get me what I wanted for a great price. More

by Brittcherri68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Barrow, Steve Norwood

Mar 26, 2019

Gloucester Toyota responded

Thank you for the review! Let us know if you have any questions about your new ride!

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