Holly Rivera
Holly Rivera at Gloucester Toyota

Holly Rivera | Page 12

Service Advisor

Gloucester Toyota

6357 George Washington Memorial Hwy
Gloucester, VA 23061

5.0
139 Reviews
5.0

139 Reviews

Write a Review

Dealership Experience

27 yrs, 2 mos

Industry Experience

27 yrs, 2 mos

Languages Spoken

English English

139 Reviews of Holly Rivera

July 27, 2021

Dealership Rating
Employee Rating

Looked at out of town highlander that was towed because check engine light on and no start. Dealership checked that day ordered part. Fixed.vehicle next am and we were on the road in less than 24 hrs. Grea More

by jdrcne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2021

Dealership Rating
Employee Rating

Best Dealership. Feel I am in safe hands with Service Department. Would recommend to friends and family. Will continue to use in the future for maintenance. More

by casmith241956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Angus Schober , Shirley Winter

June 24, 2021

Dealership Rating
Employee Rating

Car was purchased new there several years ago. I always returned there for service because of the friendly attitude and quality of work. Everyone there is very customer satisfaction oriented. They are hon More

by Hybrid fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 11, 2021

Dealership Rating
Employee Rating

Staff kind, courteous and professional. Appointment scheduled and time to work on maintenance was appropriate. Waiting time appropriate. Waiting area clean and comfortable. Working tv. Multi racial sig More

by Mani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angus Schober

May 22, 2021

Dealership Rating
Employee Rating

This was my fourth purchase from Gloucester Toyota. No high pressure salespersons, just good honest information. Pricing is competitive, my trade in was fair and the buying process was quick and efficien More

by Tresa552008
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Jeff Flynn , Steve Norwood, Brian Tate

May 22, 2021

Dealership Rating
Employee Rating

The service team is pleasant and efficient. You cannot expect more, we have been serviced by them for quite a few years. Yes, I recommend them ... More

by Lexus/Toyota Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Angus Schober , Shirley Winter

May 22, 2021

Lexus/Toyota Owners responded

Everyone is always pleasant and efficient at Gloucester Toyota. The service team is as good as can be. I also love Charlotte who works the desk/office receiving customer payments. She is a delight !!

May 21, 2021

Dealership Rating
Employee Rating

Excellent scheduling, timely appointments and courteous employees. I enjoy interacting with the helpful and friendly staff. You started that this would take 30 seconds. You should take a lesson from the ti More

by john
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Angus Schober , Shirley Winter

May 16, 2021

Dealership Rating
Employee Rating

Gloucester Toyota is the best. Easy to schedule your appointment. Friendly personnel to deal with. They are quick and efficient service. I would recommend the Gloucester Toyota dealership to all my frie More

by Pwillis1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews , Tommy Wheat

May 19, 2021

Gloucester Toyota responded

Thank you for the 5 star review!

May 04, 2021

Dealership Rating
Employee Rating

Always friendly and polite. Willing to answer questions. I believe that the service department has improved over the years. Great job. Thank you very much!!! More

by Mary Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angus Schober

May 13, 2021

Gloucester Toyota responded

Mary Lou, thank you for taking time to leave us a review.

April 30, 2021

Dealership Rating
Employee Rating

They always give me great service. I have never had any issues. I feel I can trust them and very reasonable. I always go back. More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Angus Schober , Shirley Winter

May 01, 2021

Gloucester Toyota responded

Marie, thank you for taking time to leave us a review.

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