Holly Rivera | Page 8

Love this dealership, the people that work here are the best, personable, honest, and thorough. I don’t mind the 30 minute drive, I think it’s worth it for the peace of mind. best, personable, honest, and thorough. I don’t mind the 30 minute drive, I think it’s worth it for the peace of mind. More

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Literally the worst auto dealer experience I’ve ever had, and the worst customer service in the last 25 years. Misinformation, missed information, employees with attitudes, and blaming me for things not enti and the worst customer service in the last 25 years. Misinformation, missed information, employees with attitudes, and blaming me for things not entirely my fault. Absolutely no compassion or flexibility shown even though there was a death in my immediate family. Went and met with the manager in person. Lots promised. Still await any action or apologies- and multiple employees owe us one. More

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Thanks, y'all make the process easy and pleasant. Professional, friendly, efficient, trustworthy, honest. Elaine Professional, friendly, efficient, trustworthy, honest. Elaine More

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No matter what it's Always a friendly welcoming vibe from the whole crew. Thanks. the whole crew. Thanks. More

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I am new to the area as I have left Charles Town, WV and its hospitality, but Gloucester Toyota has replaced her with a new sense of hospitality and great service experience. its hospitality, but Gloucester Toyota has replaced her with a new sense of hospitality and great service experience. More

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As always staff was courteous, service done quickly. I bought my car from Gloucester Toyota and have used the sevice department since 1998.. I bought my car from Gloucester Toyota and have used the sevice department since 1998.. More

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Treat me fine when I’m there and service is good. In and out in short amount of time. In and out in short amount of time. More

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I have been very pleased with the service department over the years. Prices are reasonable and I have never felt that they are trying to sell unnecessary repairs to my vehicle. I highly recommend Gloucester the years. Prices are reasonable and I have never felt that they are trying to sell unnecessary repairs to my vehicle. I highly recommend Gloucester Toyota. More

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Always an excellent experience dealing with Gloucester Toyota. The service team starting with Holly and ending with the cashier are always pleasant to deal with. Toyota. The service team starting with Holly and ending with the cashier are always pleasant to deal with. More

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They did a great job and took care of my needs in a timely and professional manner timely and professional manner More

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