Howard Kent | Page 76

Comfortable and easy-going experience. It was a pleasure working with Howard. The whole experience was comfortable and effortless. Howard made me feel at ease every step of the process whil It was a pleasure working with Howard. The whole experience was comfortable and effortless. Howard made me feel at ease every step of the process while making this major decision to purchase my first Lexus. I really enjoyed how personable and attentive Howard was to me. Wonderful experience. More

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Best Dealership and Employees Hands Down! Let’s be honest, most people walk into a car dealership “just to look”, but when I say I walked in “not prepared to get out of the car because I Let’s be honest, most people walk into a car dealership “just to look”, but when I say I walked in “not prepared to get out of the car because I was in my pajamas and my boyfriend wanted to ‘just look at the inventory’” I am dead serious! My 5 star rating goes to the employees of Treasure Coast Lexus. Not one single person hassled or bombarded us. From our very progressional sales associate Howard, to the extremely knowledgeable sales manager Tina, as well as Dianne with Finance, and Rick with tech support, I do not have one bad word to say. Each employee I interacted with went above and beyond any standards I had set in my mind. We were able to walk around the front lot and marvel about the amazing inventory. There is nothing worse than feeling “pressured” before getting a feel of your surroundings. Once we decided we would like to see more and I was forced to get out of the car (unwillingly) we were met at the front door by a man with a genuine smile and a warm welcome! I apologized of course for my appearance and met a reply that was truly heartwarming...and I quote, “Do not worry about it, you’re comfortable, it’s the day after Christmas, and you’re here amongst friends.” Howard Kent truly impressed me from the very moment I met him to the last second before I shook his hand and drove away in my amazing new to me Lexus! Howard Kent is the absolute best person for the job if you’re in the market or on the fence about buying a new or used Lexus. I am hesitant to say “best salesman” because Howard didn’t push or use any “sales tactics” during our entire interaction. That is why I used the term “best person” for the job. He is straight forward, welcoming, and genuinely believes in the brand of Lexus. With an attitude and personality like Howard’s, it’s no wonder I walked in hesitantly and walked out the proud new owner of a 2015 Certified Lexus NX200t! The car I purchased was the 1st car I viewed that day and if it wasn’t for Howard leading me to it in the back of the showroom, providing me with straight forward facts, and letting me decide for myself on my own, I might still be searching for the perfect car. I’m fact, I traveled from Jacksonville, FL so I’ve seen quite a few dealerships! If you’re in the market for a Lexus, the only place to spend your money wisely is Treasure Coast Lexus. Don’t forget to ask for Howard! More

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buying experience Howard is great, attentive, helpful very pleasant to deal with, he makes buying a car less stressful would recommend very highly Everyone we dealt wit Howard is great, attentive, helpful very pleasant to deal with, he makes buying a car less stressful would recommend very highly Everyone we dealt with was excellent More

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Good Experience Howard Kent truly is a person who understands customer service! He’s kind, thoughtful, and on top of everything! This is the 2nd car we’ve leased from Howard Kent truly is a person who understands customer service! He’s kind, thoughtful, and on top of everything! This is the 2nd car we’ve leased from Treasure Coast Lexus with Howard handling everything! It won’t be the last! Thanks so much Howard! More

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Best customer service! I was in the market for 2016 Mustang GT Premium and I lived 3 hours away from Treasure Coast Lexus, Howard was able to give me a price I was more than I was in the market for 2016 Mustang GT Premium and I lived 3 hours away from Treasure Coast Lexus, Howard was able to give me a price I was more than happy with and he went out of his way to make me feel welcomed, respected and valued as a customer, which quite honestly is hard to find, especially when you are shopping around online. Howard kept me well informed, and very important for me, I did not feel pressured or fooled by him ( like "come tomorrow because we have a customer lined up" which is 90% of the time is a lie). Once I came in, I was warmly greeted and the car was there waiting for me, Steve was able to get me a great rate for my financing, and overall I am greatly thankful I was able to deal with these people. GREATLY RECOMMEND this dealership and especially HOWARD KENT!!! More

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Won’t go anywhere else in the future We tried looking around at other dealerships( pretty much everything between Melbourne and Stuart) We ended up returning to treasure coast Lexus. We We tried looking around at other dealerships( pretty much everything between Melbourne and Stuart) We ended up returning to treasure coast Lexus. We were very pleased that Howard Kent was still working there. With minimal fuss we drove out in a new Lexus es350. Next time will not waste time anywhere else. More

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Great experience! Howard was most helpful in getting me into my new vehicle! I couldn’t have had a better experience. Without a doubt, impeccable customer service! Howard was most helpful in getting me into my new vehicle! I couldn’t have had a better experience. Without a doubt, impeccable customer service! More

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Awesome customer service! First of all, this will be our fourth Lexus we have purchased. We traded in our last Lexus RX 350 at 257,000 miles, what a car!!! It still ran perfect First of all, this will be our fourth Lexus we have purchased. We traded in our last Lexus RX 350 at 257,000 miles, what a car!!! It still ran perfectly, but it was time for a new one. We chose the Treasure Coast Lexus for a number of reasons, they matched pricing, it was convenient and they offered the amazing Airport Concierge Service - what a bonus!! Howard Kent is terrific and greeted us at the door with a warm smile and an offering of a delicious cappuccino. Everyone we met was friendly, helpful and kind. Howard assisted us in purchasing our NX 300 with unbelievable organization, professionalism, and superb customer service! I highly recommend this particular dealership, but especially ask for Howard!! Thank you so much Howard, Steve, Mark and Gary for making our transaction smooth!! More

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Howard Kent is amazing! From the moment my wife and I entered the dealership, Howard met us both warmly and professionally. He seamlessly walked us through the leasing experi From the moment my wife and I entered the dealership, Howard met us both warmly and professionally. He seamlessly walked us through the leasing experience and it was obvious that the entire team of professionals we came into contact with were genuinely kind people. My wife and I both work in high pressure environments and apppreciate the warmness that Treaure Coast Lexus projects. If I could rate Howard six stars, I would. More

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Buying a car made easy! Howard was our salesman and as always made our visit to Treasure Coast Lexus a pleasure. The entire team is professional and welcoming. We would go no Howard was our salesman and as always made our visit to Treasure Coast Lexus a pleasure. The entire team is professional and welcoming. We would go no where else. More

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