Howard Sweeney | Page 7

First time buyer The staff at roseville toyota made it very simple to purchase my certified used corolla everyone was kind and helpful and didn’t look down on me becau The staff at roseville toyota made it very simple to purchase my certified used corolla everyone was kind and helpful and didn’t look down on me because I was 19 years old when I purchased my vehicle they treated me like any other adult and I couldn’t be happier with my car More

by FO0TBALLBOI98 Verified Customer Verified Customer

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Lied to about Camper Shell to get sale Terrible experience. Just like I feared they swarm you and Howard one of the sales managers lied to me at least 3 times in order to get me to buy the Terrible experience. Just like I feared they swarm you and Howard one of the sales managers lied to me at least 3 times in order to get me to buy thentruck and then tried to tack on all kinds of extras I didn't want to the tune of like $8,000. I was moving in 2 weeks and could only buy the truck if the camper shell was ready and Howard told me they had a special account and could literally have it ready in a week. The next day he told me it would be 5 weeks. Cost me thousands to change all my plans and move from where I was living to a temporary location. He also told me he would give me $8,000 for my trade in then after making me wait forever offered only $4,000. I had to then haggle to get him to $6,000. Also they used very high pressure tactics. Then I took truck back for spray in bed liner and they oversprayed it all over the paint and tried to give it back to me like that and it's still not fixed. More

by Nothappycamper Verified Customer Verified Customer

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I like this place because they try to work with you no matte I would recommend anybody to go to this dealership because they do work with you and I was happy with mine. Everyone is very friendly and helpful I would recommend anybody to go to this dealership because they do work with you and I was happy with mine. Everyone is very friendly and helpful More

by SANDYSENE Verified Customer Verified Customer

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Excellent First time visiting this place I was impressed every one was helpful and courteous. I bought a car at other dealer in the past but not as professional First time visiting this place I was impressed every one was helpful and courteous. I bought a car at other dealer in the past but not as professional as this roseville Toyota . More

by Highlander Verified Customer Verified Customer

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They really got me the best deal could ddnt feel tsken adva Because they krrp trying to get ovet or give something I didnt want. They gavr the best gor what I was looking for and called bk in becausr tbey were Because they krrp trying to get ovet or give something I didnt want. They gavr the best gor what I was looking for and called bk in becausr tbey were able to get tbe finsncr a bitower and added more benefits to my warranty as a thk you for my several years of bus woth them. More

by AMELIAALBANO313 Verified Customer Verified Customer

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Amazing Everyone was really friendly and willing to get me into the vehicle I wanted and worked with my budget to get the payments I needed Everyone was really friendly and willing to get me into the vehicle I wanted and worked with my budget to get the payments I needed More

by sazzspazz Verified Customer Verified Customer

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Roseville Toyota is saves time for take a new car I got a good car with the sales Jason Seiff and good manager Howard Sweeney. I recommend everyone make a deals with them. Thanks you I got a good car with the sales Jason Seiff and good manager Howard Sweeney. I recommend everyone make a deals with them. Thanks you More

by KIKI976 Verified Customer Verified Customer

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Good service Found the car I wanted online. Drove up and Jason greeted us right away, even while it was raining he was outside ready for us. He found the car we we Found the car I wanted online. Drove up and Jason greeted us right away, even while it was raining he was outside ready for us. He found the car we were looking for and we were test driving it within minutes. More

by PFRYGUY80 Verified Customer Verified Customer

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Listen to your customers. Service 5 star - Sales 3 star. Worked with Klaus. Sales manager 3 star. Worked with Howard Sweeney Both Klaus and Howard are high pressure Service 5 star - Sales 3 star. Worked with Klaus. Sales manager 3 star. Worked with Howard Sweeney Both Klaus and Howard are high pressure sales using manipulation tactics and do not listen to customer concerns vrs their sales objectives. Assan with Finance provided inaccurate information regarding LoJack costing me to discontinue LoJack service and a financial loss. The customer service rep (Jessica) was exceptional in attempting to resolve the matter. The finance person (Pete?) was exceptional at trying to resolve the matter. In the end LoJack would cost me $300 to install and transfer previous paid service from my 2017 plan. I decided not to pursue the LoJack install and cut my loss on my 2018 purchase. On a positive note John L Sullivan’s dealership is a 5 star and I would recommend others and return myself for a vehicle purchase and service. I would caution all to be aware of the sales tactics. In the end it Is their goal to sell vehicles and make money. In order to be completely satisfied I would appreciate the sales folks to listen to the customers to assure a long term repeat business and word of mouth recommendations. More

by SHIUSKI Verified Customer Verified Customer

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Excellent communication / good service at Roseville Toyota! We were very satisfied with our recent trade-in and purchase of a (new) 2016 Prius C. Daniel was very helpful in showing us the car, working out the t We were very satisfied with our recent trade-in and purchase of a (new) 2016 Prius C. Daniel was very helpful in showing us the car, working out the terms of sale, and meeting with us on two occasions at Roseville Toyota. Britannia in finance was very efficient and friendly--the financial contracts and paperwork went more smoothly than we have experienced in the past. The car is great and we look forward to having it serviced at Roseville Toyota as well. More

by NANCYCHRISTIELAW Verified Customer Verified Customer

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