Hugo Arias

Biggers Chevrolet responded

Thank you for the wonderful review and for choosing Biggers Chevrolet! We're happy to hear our team went above and beyond to make your used vehicle purchase a positive experience. Jose, Diego, and Hugo appreciate your kind words and recommendation. We believe great customer service means treating people right and being there when they need us. Enjoy your Chevrolet, and welcome to the Biggers family!

Biggers Chevrolet responded

Thank you for your review! We're glad to hear that you appreciated our upfront pricing, straightforward purchasing process, and no-pressure approach. It's great to know you're happy with your vehicle! We truly appreciate your business and thank you for choosing Biggers Chevrolet. We hope to have the opportunity to earn that fifth star on your next visit!

Biggers Chevrolet responded

Thank you for taking the time to share your feedback. While we’re glad to hear your salesperson was welcoming, we’re sorry that your concerns regarding tire safety were not fully addressed. Your safety and peace of mind are extremely important to us, and we understand how frustrating it can be to leave with unresolved concerns. We would appreciate the opportunity to review this situation with our management team and work toward a resolution. Thank you for bringing this to our attention.

Biggers Chevrolet responded

Thank you for the wonderful 5-star review and for recommending Biggers Chevrolet! We're thrilled to hear that Hugo took the time to listen to your needs and that Ali helped make the deal come together. We also appreciate your feedback about not having the opportunity to view your vehicle in daylight before taking it home. We understand your concerns and encourage you to reach out to our team so we can review the items you've noticed. Thank you for trusting us with your vehicle purchase, and congratulations on your new Chevrolet!

Biggers Chevrolet responded

Thank you for the 5-star rating and for your kind words about our customer service and communication. We are, however, very concerned to hear about your missing radar detector. We take concerns regarding personal belongings very seriously and would like the opportunity to look into this further. Please contact our service management team directly so we can review the details of your visit and investigate what may have occurred. We appreciate you bringing this to our attention.

Biggers Chevrolet responded

Thank you so much for your amazing 5-star review! We're thrilled to hear that Hugo made your car-buying experience such a positive one. His dedication to clear communication, hard work, and providing outstanding customer service truly makes a difference, and we're so glad he was able to help you find an amazing deal. We'll be sure to share your kind words with Hugo. Thank you for choosing Biggers Chevrolet and for your recommendation—we hope you enjoy your new vehicle for many miles to come!

Biggers Chevrolet responded

We truly appreciate your loyalty—purchasing four vehicles from us means the world to our team. It’s great to hear that each experience has been helpful and efficient from start to finish. That’s exactly the kind of process we strive to provide every time. Hugo will be glad to know he helped make your most recent visit another positive one! Thank you again for choosing Biggers Chevy. We look forward to helping you with many more vehicles in the future! 🚗