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Joe Graves
Joe Graves at Biggers Chevrolet

Joe Graves

Used Car Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Joe Graves

July 28, 2026

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Excellent attention from all the staff, Octavio the excellent seller in addition to all Information, doubts clarified More

by geraacosres87
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mengler , Octavio

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Jul 30, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We're so glad to hear you had a great experience with our team. It's great to know Octavio provided excellent service, answered all of your questions, and made the buying process clear and comfortable. We'll be sure to share your kind words with him. Thank you for choosing Biggers Chevrolet, and we look forward to seeing you again!

July 18, 2026

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This dealership and the workers are A+. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others. More

by dima232533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lucier, Ali Nauraiz, Russell Shores , Rafal Sterkowiec

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Jul 18, 2026

Biggers Chevrolet responded

Thank you so much for the kind words and the 5-star review! We're so glad our team was able to help you find the perfect vehicle for you and your family. It means a lot to know you felt well taken care of throughout the process. We truly appreciate your recommendation and hope you enjoy your new vehicle for many miles to come. Thanks for choosing Biggers Chevrolet!

July 17, 2026

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Hugo was amazing! ! He was a consistent communicator, hardworking and got us an amazing deal. I would recommend everyone visit and ask for him. He was also super kind, More

by Vanessa D
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Arias, Russell Shores

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Jul 18, 2026

Biggers Chevrolet responded

Thank you so much for your amazing 5-star review! We're thrilled to hear that Hugo made your car-buying experience such a positive one. His dedication to clear communication, hard work, and providing outstanding customer service truly makes a difference, and we're so glad he was able to help you find an amazing deal. We'll be sure to share your kind words with Hugo. Thank you for choosing Biggers Chevrolet and for your recommendation—we hope you enjoy your new vehicle for many miles to come!

July 11, 2026

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Recently purchased a used vehicle. Great customer service. Good deal on the vehicle. Will definitely be coming back to Fredy for my next one. 5 stars! More

by ahenningfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Quintero , Fredy Cruz-salesman

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Jul 11, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We're thrilled to hear you had a great experience purchasing your vehicle and that you received excellent customer service. We'll be sure to pass along your kind words to Fredy—he'll be happy to know he made such a positive impression. We truly appreciate your trust in Biggers Chevrolet and look forward to helping you with your next vehicle. Enjoy your new ride!

June 02, 2026

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Biggers Chevrolet has the best staff. they listen to all my needs and got me into the perfect car. The entire family loves it! thanks for the great service. will be back for sure for m More

by dima232533
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lucier, Russell Shores , Rafal Sterkowiec

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Jun 12, 2026

Biggers Chevrolet responded

Thank you for the positive review. Have a Great Day.

March 27, 2026

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Great team, quick to make a deal happen. These guys are easy to work with and don't have any xx fees they try to throw at you. More

by brianl
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amaan Mirza, Russell Shores

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Apr 02, 2026

Biggers Chevrolet responded

Thank you for your awesome review, brianl! We’re glad to hear our team made the process quick and easy for you—that’s exactly how buying a vehicle should be. Being straightforward and transparent, without any surprise fees, is something we take pride in. Amaan, Joe, and Russell will really appreciate your shoutout! Thanks again for choosing Biggers Chevy. We hope you’re enjoying your vehicle and look forward to working with you again in the future! 🚗

March 12, 2026

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Employee Rating

All went well. Could have used a little more explanation with some of the features for an all electric car. More

by ksjjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Shores , Brian Miller, Major Mitchell

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Mar 19, 2026

Biggers Chevrolet responded

Thank you for your feedback—we’re glad to hear everything went well overall! We also appreciate your note about wanting more explanation on the EV features. That’s very helpful, and we’ll use it to improve how we walk customers through their new vehicles. If you’d like, we’d be happy to go over those features with you in more detail anytime—just let us know! Thanks again, The Biggers Chevy Team 🚗

January 18, 2026

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Employee Rating

Experience was great, everything went smooth and he was helpful getting us the car we wanted at the best price without any hidden fees or trying to talk us into getting anything extra we didn’t want. Thank More

by katbirm9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Sanchez

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Jan 23, 2026

Biggers Chevrolet responded

Thank you so much for the kind words! We’re thrilled to hear that Edwin and Joe made your car-buying experience smooth, transparent, and pressure-free. Helping you find the right vehicle at the best price—without any surprises—is exactly what we aim for. Enjoy your new Chevy, and thank you for choosing Biggers Chevy! 🚙

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