Hugo Monterroso

I always enjoy going to this dealership but this one time I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expir I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expired. They said they found a few things that needed to be serviced and they did service the car however when I left the dealership I’ve noticed a wobble coming from my front end of my car didn’t think much of it so the next time I went to the dealership for an oil change I bought that to their attention they reply was your warranty is up and it gone cost you around a thousand plus dollars to fix it. More

by LAWRENCE8911B Verified Customer Verified Customer

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Friendly and helpful. Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving rep Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving repetitive technical issues. More

by stevephlyer Verified Customer Verified Customer

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Hugo’s service was the best, answered all of my questions and solved every issue that I had. and solved every issue that I had. More

by Roy Verified Customer Verified Customer

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I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More

by LAWRENCE8911B Verified Customer Verified Customer

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I am very please with the service I receive. My husband and I will both be buying vehicles from you only in the future thanks to the great service when servicing vehicles My husband and I will both be buying vehicles from you only in the future thanks to the great service when servicing vehicles More

by EObregon Verified Customer Verified Customer

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no communication. I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked up my vehicle. More

by mmbarberio Verified Customer Verified Customer

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they fixed 5 recalls 🙂. . but the windows frame cover was damaged while the car was there ..( before dropping my car it was in perfect condition .. ) they said this happen to . but the windows frame cover was damaged while the car was there ..( before dropping my car it was in perfect condition .. ) they said this happen to all Dodge chargers .. but since my car has a lot of milleages it is not cover as recall to fix 😭 More

by anatefel Verified Customer Verified Customer

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Todo ecselente el señor luis garcia sabe como atender a sus clientes yo quede muy agradecido por el trato una persona muy amable y respetuosa sus clientes yo quede muy agradecido por el trato una persona muy amable y respetuosa More

by JUDITHYANGELGONZALEZ Verified Customer Verified Customer

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Service advisor was excellent. He communicated well and offered advise. Wish the dealership would return the vehicle clean after having it for over 2 weeks. That’s my only complain He communicated well and offered advise. Wish the dealership would return the vehicle clean after having it for over 2 weeks. That’s my only complaint. More

by william1970 Verified Customer Verified Customer

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Mr George Ruiz provide an EXCELLENT SERVICE , very professional , courteous. I give him five stars. professional , courteous. I give him five stars. More

by tanialopez2007 Verified Customer Verified Customer

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