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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 71

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
761 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.5

761 Reviews

Write a Review

761 Reviews of Hugo Monterroso

May 02, 2022

Dealership Rating
Employee Rating

Worst service experience ever! Horrible communication, took almost a month and when I got the truck they forgot to change the fuel filters. More

by mike.jaramillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you again for your contribution, Mike. Our leaders have your information and will be contacting you to ensure complete satisfaction. Be well.

May 02, 2022

Dealership Rating
Employee Rating

Hugo was very helpful. And assisted me with all my needs. I would definitely recommend anyone to see him for assistance with their vehicle. More

by DPENA014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

Print
May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 01, 2022

Dealership Rating
Employee Rating

Brought in 2019 Ram truck for recall. Took 24 hours before I got truck back. More

by bowblades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 30, 2022

Dealership Rating
Employee Rating

I received the best attention! !!Hugo Thank you va gor all your help!! Everything perfect!!! More

by CIENFUEGOSPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 29, 2022

Dealership Rating
Employee Rating

Excellent service! ! I will continue to bring my vehicle back when I have problems. Thank you More

by freddys0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2022

Dealership Rating
Employee Rating

Best dealer i ever dealt with, best customer service around. Will keep bringing my truck here. More

by FABIANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 28, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 25, 2022

Dealership Rating
Employee Rating

Nice people. Great service friendly courteous nice location excellent warranty I would recommend in the future More

by RUDYDIAZ19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

Print
Apr 26, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 25, 2022

Dealership Rating
Employee Rating

It was the best repair experience ever. Everything went smoothly and was ready ahead of schedule. More

by roby268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Paula Bean

Print
Apr 25, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 25, 2022

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Employee Rating

Very friendly and fast, all departments are very professional, I will recommended to friends, thank you More

by AWILDAALVAREZ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 25, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 24, 2022

Dealership Rating
Employee Rating

All employee are very professional. the department of sale and service doing a very good work.Thank More

by cynthia614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Collado, Adrianna Yansen, Ernesto Rivas, Lazaro Varas, Armando Veitia, Alejandro Diez, Jose Perez, Ruben Torres , Jeffrey Stuart

Print
Apr 25, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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