Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
597 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

597 Reviews

Write a Review

597 Reviews of Hugo Monterroso

July 03, 2025

Dealership Rating
Employee Rating

I had a great experience at Jeep in Kendall thanks to Service Advisor Hugo! I came in because a lot of warning lights were on and I was due for maintenance. Hugo was extremely friendly, helpful, and made More

by Lynnette
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

July 01, 2025

Dealership Rating
Employee Rating

Service was quick and efficient. Hugo understood my concerns and made sure that my jeep was fixed and returned in a timely manner. I will only take my jeep to Hugo and Kendall Jeep. More

by aliluna33
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jul 01, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2025

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Employee Rating

I took my truck for an alignment and the Adaptive Cruise Control (ACC) malfunction. It was supposed to be ready the next day. Over a week at the dealer without a call or an update of what was happening i ca More

by Ereynel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Reynel. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 30, 2025

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Employee Rating

Hugo is súper profesional always take care customers like family I’m very happy with the service area for everything More

by José cortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

Dealership Rating
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Muy bueno 👌, y con buen trato a los clientes y con muy buena calidad de servicio More

by cngp1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2025

Dealership Rating
Employee Rating

The only issue was communication. I'm the one that had to reach out for updates. And my vehicle took a week to be serviced. More

by nomiriley
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jun 26, 2025

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

June 19, 2025

Dealership Rating
Employee Rating

is the best in the south, You can be sure to do your services in this place More

by wsandoval38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2025

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Employee Rating

Without a doubt one of the best dealers in Miami, fast, efficient, and helpful, I recomended More

by ARMANDORS79
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 18, 2025

Dealership Rating
Employee Rating

Very good service and treatment, they attended to me in a timely manner, I recommend it. More

by LAURIBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2025

Dealership Rating
Employee Rating

Great service! Very nice people. Great prices. Loved the service and attention. Very welcoming group of people. More

by wmontoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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