Hugo Monterroso | Page 4
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Languages Spoken
English
Spanish
756 Reviews
Write a Review756 Reviews of Hugo Monterroso
April 26, 2026
Have gone to this dealership before and had bad experiences. This time was different. Excellent customer service. Timely maintenance from the service department. Was in and out in an hour. Great im experiences. This time was different. Excellent customer service. Timely maintenance from the service department. Was in and out in an hour. Great improvement More
Other Employees Tagged: Hugo Monterroso
April 22, 2026
Have been going to this dealer for years. This is the first time it went smoothly and efficiently. Had everything done in an hour. That has never happened before. Very happy with service This is the first time it went smoothly and efficiently. Had everything done in an hour. That has never happened before. Very happy with service More
Other Employees Tagged: Hugo Monterroso
April 21, 2026
Very thorough took great care of my truck, it’s running like a champ no complaints very highly recommend!! like a champ no complaints very highly recommend!! More
Other Employees Tagged: Christian Povsic, Carlos Blanco, Matthew Lagares, Jose Lopez, Lazaro Varas, Jorge Del Pino, Paula Bean, Shauna Davis, Yunior Alvarez
April 21, 2026
Total disaster after being told twice that my jeep was ready when I came in to pick it up a few hours later. The vehicle was still being worked on. The vin on my invoice was incorrect and the milage was a ready when I came in to pick it up a few hours later. The vehicle was still being worked on. The vin on my invoice was incorrect and the milage was also recorded incorrectly. It took two day to get my invoice corrected The shop manager Chris was no help. Even setting up the appointment was a disaster I document about 6 call to the dealer and waited for about a month. Never again More
Other Employees Tagged: Hugo Monterroso
April 17, 2026
Very friendly and helpful staff. Hugo is exceptional in his work and finding solutions to problems. Highly recommend. Can't forget about the backend that makes it all happen. Highly Hugo is exceptional in his work and finding solutions to problems. Highly recommend. Can't forget about the backend that makes it all happen. Highly recommend kendall dodge. More
Other Employees Tagged: Hugo Monterroso

