Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 4

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
752 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

752 Reviews

Write a Review

752 Reviews of Hugo Monterroso

April 25, 2026

Dealership Rating
Employee Rating

He told me how the process works and kept his word. Complicated case and he handled it exceptionally More

by LEANDROPDG
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 22, 2026

Dealership Rating
Employee Rating

Have been going to this dealer for years. This is the first time it went smoothly and efficiently. Had everything done in an hour. That has never happened before. Very happy with service More

by JJMGR217
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 21, 2026

Dealership Rating
Employee Rating

Very thorough took great care of my truck, it’s running like a champ no complaints very highly recommend!! More

by DANIEL.ABAD0121406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 21, 2026

Dealership Rating
Employee Rating

Total disaster after being told twice that my jeep was ready when I came in to pick it up a few hours later. The vehicle was still being worked on. The vin on my invoice was incorrect and the milage was a More

by Gilberto.galceran
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

Apr 30, 2026

Kendall Dodge Chrysler Jeep Ram responded

Gilberto. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 17, 2026

Dealership Rating
Employee Rating

Very friendly and helpful staff. Hugo is exceptional in his work and finding solutions to problems. Highly recommend. Can't forget about the backend that makes it all happen. Highly More

by wblanco44
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 09, 2026

Dealership Rating
Employee Rating

Amazing A little more. Just 11 more words Just 7 more words Just 3 more words More

by ALEDIEZ72
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 03, 2026

Dealership Rating
Employee Rating

Hugo and his team there are very attentive and willing to help. They go about and beyond to make sure I was satisfied. More

by JALESSAN28
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Apr 09, 2026

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 02, 2026

Dealership Rating
Employee Rating

Since I meant Hugo has been the best experience the I could ever had dealer ship his very friendly honest excellent beyond excellent service every time go to the dealer amazing the way he treats customer More

by bbueno58
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Apr 03, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2026

Dealership Rating
Employee Rating

Facil, rápido y cómodo Un servicio a tiempo, muy sincero con la atención , un espacio de espera cómodo y el servicio excelente More

by JUANKHOYOS68
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Apr 03, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2026

Dealership Rating
Employee Rating

Excellent They provide excellent service—they are very professional—and I hope they continue to maintain it. More

by Hector
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Apr 03, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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