Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 7

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
752 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

752 Reviews

Write a Review

752 Reviews of Hugo Monterroso

February 15, 2026

Dealership Rating
Employee Rating

Same more than as last time slow service my car been in the same place since I dropped it off almost a month ago it's sad the last time yall had my vehicle yall said the transmission was exchanged but yet More

by LAWRENCE8911B
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

Feb 27, 2026

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 12, 2026

Dealership Rating
Employee Rating

Hugo was very professional. He is patient and genuine. Customer service always goes above and beyond. More

by MAGGIEV79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2026

Dealership Rating
Employee Rating

Nothing changed, stay away from this place. I’m sure the same standard reply Kendal Jeep will answer “ no record of this customer “ More

by MUNSON1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paula Bean

Feb 27, 2026

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 08, 2026

Dealership Rating
Employee Rating

Everyone was really helpful and professional. You can feel that good vibes they are trying to help you makes you feel safe and comfortable. Makes the whole experience pleasant., Hugo amazing cost More

by YCAPOTE1
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 04, 2026

Dealership Rating
Employee Rating

Came in for oil change and thermostat placement. There was no communication or text like usual, had to ask around if the car was ready. More

by RNDYLS
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 03, 2026

Dealership Rating
Employee Rating

Helpful. Efficient. Always available to help. Made process seamless Hugo was a great representative Thank you More

by Jessness12
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 02, 2026

Dealership Rating
Employee Rating

Not very transparent. 5 hours to get you into a finance office and then everything is a secret. I've been in an automobile business for over 20 years and they were wishy w More

by MALVAREZ007
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

Feb 27, 2026

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 25, 2026

Dealership Rating
Employee Rating

I am trying to reach Hugo Monterosso because I never purchased a car from this dealership!! I believe that my identification has been compromised! It’s quite disturbing that this dealership has my per More

by DANAP3766
Recommend Dealer
No
Feb 27, 2026

Kendall Dodge Chrysler Jeep Ram responded

Dana. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 22, 2026

Dealership Rating
Employee Rating

Horrible experience. Worst dealership to leave you car Please do yourself a favor and stay away from this place More

by MUNSON1977
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

Feb 27, 2026

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 21, 2026

Dealership Rating
Employee Rating

Great job and helpful Patient good costumer service! Great job Helped me with that the car need and I suppose to going back this weekend More

by LATERIAPARRISH101
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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