Hugo Monterroso | Page 7

Nothing changed, stay away from this place. I’m sure the same standard reply Kendal Jeep will answer “ no record of this customer “ I’m sure the same standard reply Kendal Jeep will answer “ no record of this customer “ More

by MUNSON1977 Verified Customer Verified Customer

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Everyone was really helpful and professional. You can feel that good vibes they are trying to help you makes you feel safe and comfortable. Makes the whole experience pleasant., Hugo amazing cost You can feel that good vibes they are trying to help you makes you feel safe and comfortable. Makes the whole experience pleasant., Hugo amazing costumer service skill and a great human soul More

by YCAPOTE1 Verified Customer Verified Customer

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Came in for oil change and thermostat placement. There was no communication or text like usual, had to ask around if the car was ready. There was no communication or text like usual, had to ask around if the car was ready. More

by RNDYLS Verified Customer Verified Customer

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Helpful. Efficient. Always available to help. Made process seamless Hugo was a great representative Thank you Efficient. Always available to help. Made process seamless Hugo was a great representative Thank you More

by Jessness12 Verified Customer Verified Customer

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Not very transparent. 5 hours to get you into a finance office and then everything is a secret. I've been in an automobile business for over 20 years and they were wishy w 5 hours to get you into a finance office and then everything is a secret. I've been in an automobile business for over 20 years and they were wishy washy with me. More

by MALVAREZ007 Verified Customer Verified Customer

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I am trying to reach Hugo Monterosso because I never purchased a car from this dealership!! I believe that my identification has been compromised! It’s quite disturbing that this dealership has my per purchased a car from this dealership!! I believe that my identification has been compromised! It’s quite disturbing that this dealership has my personal information and will not get back with me. You’ve left me no choice but to contact the local police department to handle this matter! More

by DANAP3766 Verified Customer Verified Customer

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Horrible experience. Worst dealership to leave you car Please do yourself a favor and stay away from this place Worst dealership to leave you car Please do yourself a favor and stay away from this place More

by MUNSON1977 Verified Customer Verified Customer

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Great job and helpful Patient good costumer service! Great job Helped me with that the car need and I suppose to going back this weekend Great job Helped me with that the car need and I suppose to going back this weekend More

by LATERIAPARRISH101 Verified Customer Verified Customer

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Excelente Son un gran equipo de trabajo los mejores La atención es perfecta y muy rápida atención es perfecta y muy rápida More

by marlonalvarez686 Verified Customer Verified Customer

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I want to highlight the outstanding support I received at Kendall DCJR, especially from Hugo Monterroso, regarding the reappearance and handling of my vehicle. This was a stressful situation for me, but Hugo Kendall DCJR, especially from Hugo Monterroso, regarding the reappearance and handling of my vehicle. This was a stressful situation for me, but Hugo stayed on top of everything from start to finish and kept me informed throughout the entire process. He was professional, responsive, and truly committed to resolving the issue as quickly and smoothly as possible. Thanks to his follow-up and dedication, the situation was handled properly, and my vehicle was returned to me with clarity and confidence. Hugo’s professionalism and accountability made a big difference in what could have been a very frustrating experience. I truly appreciate his help and would recommend him to anyone who values clear communication and dependable customer service at Kendall DCJR More

by WILLIAMSVILLALOBOS1014 Verified Customer Verified Customer

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