Hugo Ruiz
Hugo Ruiz at INFINITI Van Nuys

Hugo Ruiz

Sales Consultant

INFINITI Van Nuys

5455 Van Nuys Blvd
Los Angeles, CA 91401

4.1
21 Reviews
4.1

21 Reviews

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21 Reviews of Hugo Ruiz

September 27, 2026

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Employee Rating

Best service best product best facility dd ff gg hh jj kk ll mm nn bb More

by Kaumail1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2026

INFINITI Van Nuys responded

Knowing you found our service, facility, and your new QX80 to be top-notch means a lot to our team. Enjoy every moment behind the wheel, and please let us know if there’s anything else we can assist you with.

September 22, 2026

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All employees are amazing, specially Hugo. He did everything from A-Z. I truly appreciate him. More

by anitaayvazyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2026

INFINITI Van Nuys responded

Knowing that Hugo guided you through every step of your Infiniti QX65 purchase is rewarding. Your kind words about Hugo and our team mean a great deal to us. Thank you for choosing our dealership for your new QX65.

September 22, 2026

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Great customer service , fast handling the paperwork , very friendly , on time delivery I recommend every body who wants a great customer service More

by ROBERT_FIONA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2026

INFINITI Van Nuys responded

Your praise of our efficient handling of paperwork and on time delivery shows how much you value a seamless purchase of your new QX60. Hearing you recommend us to others means a lot to our team.

August 24, 2026

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Employee Rating

I am very pleased with my recent visit to Van Nuys Infinity. Wilson my service advisor was very professional & Van Nuys Infiniti should be proud to have him as an employee! Great work..... More

by HERBIEKAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

INFINITI Van Nuys responded

Our service department enjoyed assisting you with your INFINITI Q50 and is proud to have a dedicated advisor like Wilson. Knowing that his professionalism met your expectations means a great deal to our team. We hope to see you again soon.

June 05, 2025

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Employee Rating

I was quoted one price and when I picked up my car the bill was much higher than what I was quoted. Aside from that the service was good. More

by NYC86TACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Arreola, Movses Dzhansyan, Ronald Lazo, Bryan Munoz, Sean Safian, Maria Sepanian, Brandon Wishengrad

March 24, 2025

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Employee Rating

Service was great. Ruiz was very personable and thorough. It didn’t take long to get my service done as well. More

by DNEVINS2
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2025

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No wait, great service. knowledgeable advisors. They work with all extended warranties. Highly recommended for all mechanical and services to your vehicle. More

by FNOGUERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Arreola, Movses Dzhansyan, Ronald Lazo, Bryan Munoz, Eddie Rodas, Sean Safian, Maria Sepanian, Brandon Wishengrad

February 27, 2025

Dealership Rating
Employee Rating

Excelente Costumer Service Great Mechanich Always On Point Jim Kathy de Berio Fran And Don’t Give You The Runner Around More

by MPALOMERA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Arreola, Ronald Lazo, Bryan Munoz, Eddie Rodas, Sean Safian, Maria Sepanian, Brandon Wishengrad

February 18, 2025

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Employee Rating

Disgusting dealership”! !!. To all Los Angeles and America do not come here To infinity of Van Nuys..! These are a bunch of liars and thieves only here to take your money More

by YEXJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Arreola, Movses Dzhansyan, Ronald Lazo, Bryan Munoz, Eddie Rodas, Sean Safian, Maria Sepanian, Brandon Wishengrad, Ivry

January 17, 2025

Dealership Rating
Employee Rating

Incredible experience at Infiniti of Van Nuys! The entire team made the experience quick and seamless from providing vehicle options within my specifications to quick, excellent financing. Would r More

by Jcurry1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Arreola, Movses Dzhansyan, Ronald Lazo, Bryan Munoz, Eddie Rodas, Sean Safian, Maria Sepanian, Brandon Wishengrad

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