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Hunter Kapp
Hunter Kapp at Boucher Hyundai of Janesville

Hunter Kapp

Service Writer

Boucher Hyundai of Janesville

2009 Milton Ave
Janesville, WI 53545

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Hunter Kapp

September 24, 2025

Dealership Rating
Employee Rating

Professional and thorough. Kept me informed about my vehicle.. Nice new facility. I will recommend. More

by KD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

September 20, 2025

Dealership Rating
Employee Rating

I liked the new location and how big the waiting room area was. Nice assortment of snacks and area was clean. Got a video during giving me an update that service was just about done, which I have not ha More

by MAUREEN.MARCHESCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Wilson

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Sep 20, 2025

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

September 18, 2025

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Employee Rating

I made an emergency stop to fix a stuck open window as I needed to park my car at an outdoor lot in Chicago and catch a 7:00 flight to NY. They not only looked at my car, they finished in time for me to cat More

by scottvsorenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

August 09, 2025

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Employee Rating

I am impressed with the professionalism and quality of service! Friendly and courteous I will tell my friends and family to go here! More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

July 16, 2025

Dealership Rating
Employee Rating

Professional, well informed, and courteous! Excellent experience! Easy to drive up! All around super time! More

by petero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Wilson

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Jul 16, 2025

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

July 11, 2025

Dealership Rating
Employee Rating

Hunter was an amazing service provider. He was professional as well as kind in his approach to take care of my car. He was willing to listen and act. More

by debjhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

June 19, 2025

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Employee Rating

We waited about a month for our engine to be fixed. They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of More

by greenlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bradley Hanthorn, Lexi Wilson , Ross Cartwright

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Jun 22, 2025

Boucher Hyundai of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ross Cartwright Service Manager 608-750-1200

Jul 01, 2025

greenlau responded

I reached out to the dealership via their website. Still have yet to hear from someone about my concerns. So i guess my issue isn't of importance to the janesville hyundia dealership.

June 17, 2025

Dealership Rating
Employee Rating

Excellent availability for appointments, customer service is excellent, & communication is excellent. I appreciate the videos of the service which allows for other decisions that might need to be made. More

by MD-VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Wilson

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Jun 17, 2025

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

June 11, 2025

Dealership Rating
Employee Rating

They are friendly. They keep you up dated on what they are doing with the car More

by heatherbelk58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Boucher Hyundai of Janesville responded

Hello Heather: We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ross Cartwright Service Manager 608-750-1200

May 30, 2025

Dealership Rating
Employee Rating

Helpful fixed correctly in a timely manner and covered the repair under warranty thank you More

by TONIHULICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright

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May 30, 2025

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

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