Hunter Kapp | Page 2

Boucher Hyundai of Janesville responded

Thank you for the five-star rating. We’re glad our service team provided welcoming, professional care for your Jeep Cherokee and that you enjoyed our new showroom, and we look forward to welcoming you back when promotions are available. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Janet Forquer Service Manager- 608-314-8223 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Your note about Hunter’s helpfulness underscores how our team aims to provide efficient, quality service. Knowing your recommendation means a lot to our service team. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Knowing that our patient explanations made a difference is rewarding. We’re pleased Megan could address your questions and efficiently complete the service on your Hyundai Tucson. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Thank you for highlighting our team’s courtesy, helpfulness, and prompt service. Hunter is thrilled your Hyundai came back cleaner than when it arrived. We look forward to assisting you again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

It’s great to hear you found our team polite and helpful. Hunter and our service staff are glad we could get your Hyundai Tucson in and out efficiently. We look forward to your next visit. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

It’s great we could step in when your Hyundai IONIQ 5 wouldn’t charge during that cross-country trip. Hunter and Daejin were happy to get you moving again without an appointment. Wishing you safe travels back to Connecticut. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Bill, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Janet Forquer Service Manager- 608-314-8223 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Thank you for sharing your experience with our service department on your Hyundai Tucson Hybrid. Hunter and our team are delighted the staff provided efficient and friendly service, made you feel welcome in our facility, and clearly explained the work completed and future needs. We appreciate your feedback and look forward to serving you again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Thank you for the five-star review. We’re delighted you’re pleased with the work on your older Hyundai and that our new, state-of-the-art facility met your expectations. Hunter appreciates your feedback and looks forward to serving you again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville