Hunter Pearce | Page 11

Great dealership and great service department. Hunter kept me updated the entire time and was super helpful! Hunter kept me updated the entire time and was super helpful! More

Print

The customer service rep ignores the customer, instead they choose to play on their phones until the customer gets upset and asks could they please be assisted. These are your front line people they shoul they choose to play on their phones until the customer gets upset and asks could they please be assisted. These are your front line people they should engage with the customer in the first two minutes max. If you want to create an environment that makes the guest feel welcomed and heard and you want returning business, greet the guest as promptly as possible as possible. Build the connection through engaging conversations and how they can be assisted. Listen to the customer. Never write them off or yes we will find another company that will do it better. More

by Jordanflowers23 Verified Customer Verified Customer

Print

Very good Everything went well and I appreciate the friendliness and professionalism I was satisfied friendliness and professionalism I was satisfied More

by zulamae47 Verified Customer Verified Customer

Print

I can’t say enough about John’s customer service,for I am in the customer service industry as well.I look forward to working with John in the future.Thanks so much for making my service work as seamless and in the customer service industry as well.I look forward to working with John in the future.Thanks so much for making my service work as seamless and effective as possible! More

by TEXASRICK38 Verified Customer Verified Customer

Print

I worked with Hunter in the service department. I want to say that even though I have a bad situation with my car and Jeep, Hunter has managed to always find a solution and lowers my stress level. I want to say that even though I have a bad situation with my car and Jeep, Hunter has managed to always find a solution and lowers my stress level. He is very knowledgeable and a problem solver. More

Print

I was provide a incorrect information when I spoke to a Service representative. I made an appointment for 7:30 AM for emission test only. I arrived and was told the individual who performs the test doesn't Service representative. I made an appointment for 7:30 AM for emission test only. I arrived and was told the individual who performs the test doesn't arrive until 9:00 AM I had to return the next day More

by Atlas Verified Customer Verified Customer

Print

I only use Frisco for my service. Of my Ram 1500. They know my truck . Of my Ram 1500. They know my truck . More

Print

Dealership is great. Hunter is always very helpful. I will always use him if I need any service on my car. Hunter is always very helpful. I will always use him if I need any service on my car. More

by MILOMILO1992 Verified Customer Verified Customer

Print

The service experience is phenomenal, it has been such a pleasure that my wife is looking to move out of her Ford and get a car that can be serviced here as well. pleasure that my wife is looking to move out of her Ford and get a car that can be serviced here as well. More

by cdrecer Verified Customer Verified Customer

Print

I had a great experience at the dealership in Daphne for my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept me updated throughout the service. The work was done fast, and they even made sure my car was clean and ready to go. Overall, smooth, efficient, and stress-free—definitely a place I’d return to for future maintenance. More

Print