Ian Davis | Page 108

Took my 2005 4 Runner in to get radiator flushed. The vehicle only has 65,000 miles on it. The mechanics identified some issues with the tires and right front brake. Ian was informative, kind, and de The vehicle only has 65,000 miles on it. The mechanics identified some issues with the tires and right front brake. Ian was informative, kind, and described specific recommendations. They also had a tire sale buy 3 get the 4th free. On the second visit a week later I had the front breaks and calipers done. He listened carefully and allowed me time to discuss the needed repairs and cost. I sincerely appreciated his calm demeanor and his willingness to let me discuss the specifics. I feel the dealerships service department genuinely cares about their customers. Travis the service manager provided me with a car to drive 5he week before when the shuttle was very busy. Thank you. More

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Excellent, timely service with very pleasant personnel. They met my emergency needs keeping me informed of the whole process! They met my emergency needs keeping me informed of the whole process! More

by LARRY285NOWLER Verified Customer Verified Customer

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Great communication and efficiency. Waiting area extra nice with a wonderful expresso cappuccino and latte machine for customers. Very comfortable during my cars servicing. Waiting area extra nice with a wonderful expresso cappuccino and latte machine for customers. Very comfortable during my cars servicing. More

by DRCHERNY Verified Customer Verified Customer

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Great service and saved me time and money. The service man was very honest and told me I wasn’t due for an oil change yet. The service man was very honest and told me I wasn’t due for an oil change yet. More

by SMESSER0 Verified Customer Verified Customer

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Ian Davis has always provided prompt, professional service & the work by Toyota technicians has been thorough. I chose Toyota of DSM to service my Lexus as Willis Automotive was very disappointing. I service & the work by Toyota technicians has been thorough. I chose Toyota of DSM to service my Lexus as Willis Automotive was very disappointing. I was very glad to get a Camry to keep using Toyota for car service! More

by SAMYX2 Verified Customer Verified Customer

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Prompt, pleasant. Nice area to wait. Interesting video but at the end there was supposed to be an option to have the car appraised. There was no button Nice area to wait. Interesting video but at the end there was supposed to be an option to have the car appraised. There was no button More

by dandjshannon Verified Customer Verified Customer

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Very professional. Fast and affordable. Really appreciate the video and all the details the service tech provides. Fast and affordable. Really appreciate the video and all the details the service tech provides. More

by damowitz Verified Customer Verified Customer

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My experience at Toyota of Des Moines in Grimes was awesome, they got right to my car, and I was out of there within an hour after my oil change! awesome, they got right to my car, and I was out of there within an hour after my oil change! More

by carla_vanzuuk Verified Customer Verified Customer

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Quality service and quick maintenance. Everything is done in an orderly and knowledgeable fashion. Amenities provided are also very kind of the dealership. Appreciative for the service pro Everything is done in an orderly and knowledgeable fashion. Amenities provided are also very kind of the dealership. Appreciative for the service provided by this dealership and the great helpfulness and support of our advisor Ian Davis! More

by kenas.amo Verified Customer Verified Customer

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Toyota of Des Moines dealership do good services and take very good care customer every time very good care customer every time More

by la0supastasoccer Verified Customer Verified Customer

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