Ian Edmonson | Page 14

Super friendly staff. Excellent selection of VW’s and great support team. Process was thorough and we left with a great Tiguan. Excellent selection of VW’s and great support team. Process was thorough and we left with a great Tiguan. More

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Great staff , great customer service. Ian and JP were very helpful and got me in and out quickly Ian and JP were very helpful and got me in and out quickly More

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Ian is a great guy, he helped me through the whole purchasing process, helped me get a great deal for a Jetta. Overall it was a nice experience! purchasing process, helped me get a great deal for a Jetta. Overall it was a nice experience! More

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Great overall experience working with Ian Edmonson. I'm very happy with my new 2022 VW Atlas. The sales people, the finance person and the manager were all great to work with. I'm looking forward to I'm very happy with my new 2022 VW Atlas. The sales people, the finance person and the manager were all great to work with. I'm looking forward to the many family road trips we will take in our new car. Thanks VW! More

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I went on a Saturday, and even though it was super busy, I still received excellent service. Marcus is a sales manager, but he still took us on a couple test drives at first because there were so many peopl I still received excellent service. Marcus is a sales manager, but he still took us on a couple test drives at first because there were so many people in that day. Then he introduced us to Ian who took us on a third test drive with the Tiguan we eventually purchased. They even gave us tacos! More

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Dennis T. will take care of your needs and will put you in the right car for your needs and your budget. Ian joined the effort and ensured that the entire exp will take care of your needs and will put you in the right car for your needs and your budget. Ian joined the effort and ensured that the entire experience exceeded my expectations. More

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Well it began with the dread of going to the dealership. .. None the less I did. I really dread the let's talk about this and that and the unauthentic exchange of niceties. I don't need a Ted Talk I need .. None the less I did. I really dread the let's talk about this and that and the unauthentic exchange of niceties. I don't need a Ted Talk I need a car. Clearly I am an introvert who docent people well. Out of the clouds of my doom and gloom... I walks Ian Edmonson... Ian matched my energy, and sold me a car. I had no intention of walking away with a car today. He answered my odd as xxxx questions and patiently re explained my overly redundant questions. I would rank this as one of the smoothest car dealership visits in my life. He was funny and knowledgable and authentic.... More

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Just wanted to take a minute to rate my recent experience at city of Volkswagen at Evanston. As you can see I gave it 5 stars. It really was extremely smooth process from the phone the beginning to the end g at city of Volkswagen at Evanston. As you can see I gave it 5 stars. It really was extremely smooth process from the phone the beginning to the end getting the my car 2021 VW Passat. More specifically I would like to praise to my sales rep Ian Edmonson which brakes down everything for me and make it really simple and quick, to sales manager J.P helping me with the numbers braking it down including giving me the best deal ever. I would like to thank Alex and Jennifer in finance very welcoming people ever and making me feel special including the new guy in training Mr. Jason. Thank you guys all really make me special today. More

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Ricky and Ian were very helpful. They were patient and were able to show us all of the features of the Tiguan. I removed a star for the financing experience. It was not made clear up They were patient and were able to show us all of the features of the Tiguan. I removed a star for the financing experience. It was not made clear upfront that there would be a $1000 penalty for not using their VW financing. Our bank's APR was significantly lower than what they offered. More

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Ian was very personable and helpful. I truly appreciated his expertise without being pushy. Overall, he provided a great car buying experience! his expertise without being pushy. Overall, he provided a great car buying experience! More

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