Ian Fyffe | Page 2

Robert was superlative in helping us get to know our car. He couldn't have been nicer or more knowledgeable. He was also very patient because there was a LOT I didn't understand about an electric car! He couldn't have been nicer or more knowledgeable. He was also very patient because there was a LOT I didn't understand about an electric car! More

Helpful 0

Report | Print

Excellent experience start to finish. Everyone was professional, knowledgeable and a pleasure to work with. Everyone was professional, knowledgeable and a pleasure to work with. More

Helpful 0

Report | Print

Great service by Robert and Ian. They made sure we got what we wanted and provided all details with every query answered with a smile. Highly recommended!! Manjeet & Harpreet They made sure we got what we wanted and provided all details with every query answered with a smile. Highly recommended!! Manjeet & Harpreet More

Helpful 0

Report | Print

Very quick and easy buying experience. Staff was extremely friendly, didn’t try to push anything on me, and made this a lovely time. Staff was extremely friendly, didn’t try to push anything on me, and made this a lovely time. More

Helpful 0

Report | Print

Ian is my new best friend! Great experience and solid customer service that makes me want to refer them! Great experience and solid customer service that makes me want to refer them! More

Helpful 0

Report | Print

Very smooth experience buying my first S Class. Great communication with Ian, he even notified me the status of when the car hit the port, then when it went on the transport truck, and was able to Great communication with Ian, he even notified me the status of when the car hit the port, then when it went on the transport truck, and was able to pick it up the same exact day when it arrived to them. Robert explained the how all the features and everything worked with great attention to detail. Thank you very much. A G wagon purchase is next from these guys. More

Helpful 0

Report | Print

Very positive experience … both the purchasing process as well as the concierge, technology overview. Thank you. well as the concierge, technology overview. Thank you. More

Helpful 4

Report | Print

Best Mercedes dealers in NJ. I had a great experience with Ian and Rob. The process was very transparent and smooth. Must recommend. I had a great experience with Ian and Rob. The process was very transparent and smooth. Must recommend. More

Helpful 0

Report | Print

Robert was very professional, precise and patient! He is truly an asset to your dealership. He is truly an asset to your dealership. More

Helpful 1

Report | Print

I didn't work with Richard. I worked with Ian Fyffe and he was incredible!! (Well, Richard showed me the car upon my arrival to pick it up, and was very pleasant.) Now, b I worked with Ian Fyffe and he was incredible!! (Well, Richard showed me the car upon my arrival to pick it up, and was very pleasant.) Now, back to Ian: I never thought I would utter these words when purchasing a car, but this was, hands down, the BEST experience I have EVER had dealing with a car salesperson. EVER. Ian is not pushy, service-oriented, a consummate professional, friendly, transparent and straight forward. My purchase was a a tad complicated as well and he made sure I knew and took advantage of every rebate possible as part of the purchase / trade-in. An outstanding experience without question. Thank you, Ian!!! More

Helpful 3

Report | Print