Ian Haas
Ian Haas at Dahl Ford - Davenport

Ian Haas | Page 4

Service Manager

Dahl Ford - Davenport

1310 E. Kimberly Rd.
Davenport, IA 52807

4.7
187 Reviews
4.7

187 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

Languages Spoken

English English

187 Reviews of Ian Haas

November 01, 2022

Dealership Rating
Employee Rating

April in Service does a outstanding job. Was very timely and attentive in taking care of my service needs! Dan wich is also great at getting my truck serviced. Can’t say I would go anywhere More

by oler63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoy working with April and always receive great service. We appreciate your business and look forward to working with you again!

September 23, 2022

Dealership Rating
Employee Rating

Was charged 44$ for a repair two months ago, same exact repair this week was 160$. When I questioned it I was accused by the manager of wanting something free. Why would someone not question that? The fact More

by Mikedavid1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Thompson , April

Sep 23, 2022

Dahl Ford - Davenport responded

Thank you for your feedback. Here at Dahl Ford, we take all feedback seriously. We understand your concerns. Per your conversation with our General Manager, he did cover the cost and labor for the repair that was billed to the car wash company where the damage occurred. He also expressed that the first repair you're referring to was billed incorrectly at that low rate. He doesn't know how you were charged only $40 for the prior repair. Our hope was that providing a diesel oil change at no charge on your last service visit showed our willingness to accept responsibility when we do make an error.

September 23, 2022

Dealership Rating
Employee Rating

Got me in right away, extremely fast and easy service! Great customer service and pricing! More

by shaeh2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shae Harvey

Sep 26, 2022

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

September 07, 2022

Dealership Rating
Employee Rating

They were very prompt in keeping me up to date on my daughters car repair as I live approximately 4 hours away. They are very thorough as hidden damage was discovered during the repair and contacted me More

by A happy dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: K.V. Dahl III, Shae Harvey , Not sure who worked on my daughters car but thanks to them as well

Sep 09, 2022

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our team. Your business and recommendations are greatly appreciated and we look forward to working with you again!

August 10, 2022

Dealership Rating
Employee Rating

Very pleasant on phone and in person. Quick to get me a last minute ride home and pickup the next day. Repairs were finished early. Quick and clean, in and out, back to daily life and fa More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shae Harvey, Sarah Church , Jerry Pratt, Matt White

Aug 18, 2022

Dahl Ford - Davenport responded

Thank you for your feedback! It means a lot to us. We are glad to hear that you had a great experience with our team. We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!

May 20, 2022

Dealership Rating
Employee Rating

Great customer service! Would recommend to anyone with mechanic service and buying a new car! More

by Hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Dahl Ford - Davenport responded

Hayden, thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

May 13, 2022

Dealership Rating
Employee Rating

Brought my 2020 Ford Escape in for a recall inspection, and just so happens my plates finally came in. There was no problem with the recall, and my plates were installed and there was No/Charge for the ins More

by 1951UNIPanthers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maubach

May 17, 2022

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

May 13, 2022

Dealership Rating
Employee Rating

I have used Dahl for many years and have always found them to do quality work and on schedule for me to leave my car and pick it up or be picked up. More

by mersac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Medberry , Matt White

May 13, 2022

Dahl Ford - Davenport responded

Thank you for your kind words! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

April 14, 2022

Dealership Rating
Employee Rating

Dahl Ford service is reliable, honest, and great with communication regarding issues with your vehicle. More

by Blackcoffee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business is very much appreciated and we look forward to working with you again!

April 08, 2022

Dealership Rating
Employee Rating

Timely appointment with full check over of the vehicle. Quality replacement equipment was used for the repairs. More

by Blue10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Ireland

Apr 11, 2022

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

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