Ian Maher
Ian Maher at Otto Cadillac

Ian Maher

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
549 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

13 yrs, 4 mos

4.8

549 Reviews

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549 Reviews of Ian Maher

August 06, 2026

Dealership Rating
Employee Rating

Declan was a pleasure to work with. He provided answers to any questions we had and was very informative on all the features in the XT5. Declan was respectful and listened to any conc More

by sues322
Sales Price Transparency
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Recommend Dealer
Yes
Aug 07, 2026

Otto Cadillac responded

Thank you for your thoughtful feedback! We're delighted to hear you felt taken care of at every step. Enjoy your new XT5, and we hope to see you again at Otto Cadillac!

August 05, 2026

Dealership Rating
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We can't rave enough about Otto Cadillac! Everyone was very professional and knowledgeable! We will be purchasing all of our cars here for now on!! More

by adenney07
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Aug 06, 2026

Otto Cadillac responded

We can't thank you enough for this rave review of Otto Cadillac! We're thrilled you found our team to be professional and knowledgeable. We look forward to helping with all your future auto needs!

August 04, 2026

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Great customer service, delivery process very easy. Follow up from GM re: living with an EV, has been outstanding. More

by davidpowers1
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Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Aug 05, 2026

Otto Cadillac responded

Thanks for the five-stars and feedback, David! We hope to serve you again at Otto Cadillac. Take care!

August 02, 2026

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This is our third lease with Otto… Very satisfied with the service team… Would recommend… More

by cpucci5895
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review!

July 24, 2026

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Another Fantastic Experience at Otto Cadillac! We just purchased our fourth car from Otto Cadillac, and once again, they exceeded our expectations! From the moment we walked in to the final del More

by JAIMIFINLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

Jul 24, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac once again! We're thrilled to hear Michael, Ian, and Ryan made your experience smooth and enjoyable. Congratulations on your new Cadillac XT5, and your continued trust means a lot to us! Safe travels!

July 22, 2026

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Excellent customer service, all my needs were addressed. I will recomend this dealership to whom ever ask; and I plan to come back when I need to get a newer car. More

by nvm.associate
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

Jul 22, 2026

Otto Cadillac responded

We love to receive feedback like this! We are so grateful for your business and five-star review. See you next time at Otto Cadillac!

July 14, 2026

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Beautiful dealership… beautiful cars…. Very friendly and professional staff…. Excellent experience…. Pleasure to buy a car thre More

by frliqour47
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Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Jul 15, 2026

Otto Cadillac responded

Thank you for describing our dealership as beautiful, friendly, and professional! We appreciate your business and your support. Enjoy your new car, and we hope to see you again at Otto Cadillac!

July 09, 2026

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Had a great experience at Otto Cadillac. Steve was professional and thorough, He went above and beyond to answer my questions and address my concerns. No pressure No car guy stuff, Just a gr More

by ddemers78
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Jul 10, 2026

Otto Cadillac responded

Hi David! We’re so happy you enjoyed your experience with Steve and the team. Thanks for choosing Otto Cadillac, and congrats on your new 2023 Chevrolet Silverado!

July 07, 2026

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Every interaction with the Otto team has been professional and positive. Tom, Mike and Ryan were a delight to work with. More

by dgalcorn
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Purchase Time
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Recommend Dealer
Yes
Jul 07, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac! We're happy to hear Tom, Mike, and Ryan left such a positive impression. Your support means the world to us!

July 02, 2026

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Employee Rating

I did not work personally with Ian. I worked primarily with Steve and he was wonderful. Great experience from start to finish and very happy with my experience at Otto. More

by Maziejka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Steve LeMon

Jul 02, 2026

Otto Cadillac responded

We love to hear that you had a great experience working with Steve and the team! Thank you for choosing Otto Cadillac and for sharing your feedback. Safe travels!

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