Ian Maher
Ian Maher at Otto Cadillac

Ian Maher | Page 2

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
543 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

4.8

543 Reviews

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543 Reviews of Ian Maher

June 03, 2026

Dealership Rating
Employee Rating

The car was as advertised . The stuff very nice and professional. The purchase was quick and easy. More

by mamilosz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Jun 04, 2026

Otto Cadillac responded

Here at Otto Cadillac, we are always thankful for positive feedback from our customers. Thank you, Mamilosz!

May 25, 2026

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We have been dealing with BMW for the last 20+ years, and I have to say that the experience of purchasing the Cadillac was exceptional. Declan was outstandin. More

by ghurd0
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

May 26, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your feedback about Declan! Welcome to the Cadillac family!

May 23, 2026

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Easy to deal with and they made the whole process pleasant. No pressure at all. More

by sandlakedc
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

May 26, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review!

May 20, 2026

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This was the best car shopping experience I have had, with no pressure and no haggling. More

by bkunkel67
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean MacWhinnie, Ryan Bussinger

May 20, 2026

Otto Cadillac responded

There is nothing better than a great review. Thanks for giving Otto Cadillac your business!

May 17, 2026

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We had a great experience for our first time working with Otto. Declan and the entire staff were great. More

by Ford2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

May 18, 2026

Otto Cadillac responded

Thank you for sharing your first experience with Declan and our team! We appreciate your business and look forward to seeing you again at Otto Cadillac.

May 18, 2026

Ford2009 responded

Thank you. Looking forward to working with you in the future

May 01, 2026

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Otto is a reputable dealer in the area. I was mostly pleased with my salesman Dan. I was disappointed in the upsell of all the warranties, it was about 17% of the price of the car for all o More

by colleenmulter
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Ryan Bussinger

May 03, 2026

Otto Cadillac responded

Colleen, we appreciate your feedback and are glad to know you were mostly pleased with Dan's service. We're sorry about the dent and chip issue; it's not the kind of surprise we'd want for our customers. Your thoughts on the warranty upsell are also noted, as we aim to provide value without pressure. If there's anything more I can do to help make this right, please reach out. Thank you, Ian Maher - General Sales Manager - 518-869-5000

May 15, 2026

colleenmulter responded

I brought the car in for the dent repair and to have the technology issues fixed. My salesman had told me the dent, which I told him about when I picked up the car, would cost about $100-150 to be fixed. When service called to tell me my car was ready, they asked if I received a IOU for the dent repair, I hadn’t 8 was told I have to pay for it. Even service felt it should have been covered. I was just called and told it would be $225 plus tax. Just don’t feel good about this.

April 29, 2026

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Great dealership to work with! Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. More

by Sandib
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Finance Experience
Recommend Dealer
Yes
Apr 30, 2026

Otto Cadillac responded

Thank you so much for the feedback, Sandib! We wish you many safe and happy miles in your new vehicle. -The Otto Cadillac Team

April 25, 2026

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Awesome customer service good pricing and delivery. Dan is the best and very communicative. Highly recommend. More

by krisspezza
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Ryan Bussinger

Apr 27, 2026

Otto Cadillac responded

We appreciate your feedback and recommendation! We'll be sure to pass along your praise to Dan. Thank you for choosing Otto Cadillac. Enjoy the ride!

April 23, 2026

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Otto cadallic was very welcoming. The staff was extremely helpful with all the technology needed to purchase the carn More

by ladymars45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2026

Otto Cadillac responded

We are pleased we could support you with the tech needed for your car purchase. Thank you for choosing Otto Cadillac!

April 18, 2026

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We were treated nicely and had all of our questions answered. A great experience for both of us. More

by tpickett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Apr 20, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review! We are here to help!

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