Ian Maher | Page 2

Very pleased with the service I have received from Otto. So helpful and so polite So helpful and so polite More

by fcobb29 Verified Customer Verified Customer

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Upon arrival I was greeted and offered a beverage - my wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we a wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we almost walked out. The salesman I had an appointment with was not in that day, so they sent out their technician Nelson. He was the first person who was pleasant to both of us, and the only reason we stayed and ultimately purchased the car. During the past week or so I have emailed both Declan and Ian with a concern , and neither one has responded. I do not look forward to future interactions with Otto Cadillac personnel. More

by billpelz Verified Customer Verified Customer

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Welcoming, supportive, collaborative, receptive, I am very pleased with my overall experience and my brand new purchase. very pleased with my overall experience and my brand new purchase. More

by Flame19670 Verified Customer Verified Customer

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It was a good experience. All in, over 2 days, the entire process only took about 3.5 hours from test ride to purchase completion. Not bad. They’re a good team. All in, over 2 days, the entire process only took about 3.5 hours from test ride to purchase completion. Not bad. They’re a good team. More

by carlbrock3 Verified Customer Verified Customer

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Great people and so easy to work with, couldn't have asked for a better group of people to work with when buying a car. asked for a better group of people to work with when buying a car. More

by merussell83 Verified Customer Verified Customer

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I don’t normally complete reviews but Otto Cadillac earned and deserved my praise. Communication start to finish was clear, no pressure, allowed me the time to make well informed decisions. The car I earned and deserved my praise. Communication start to finish was clear, no pressure, allowed me the time to make well informed decisions. The car I chose matched that description and photos on website page. There were extra items they had to consider with my trade in but came through with a more than fair offer. Steve and Ian were just like a car buyer themselves in the fair treatment of me. More

by Dan D. Verified Customer Verified Customer

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I am from out of state and came a long way to get the model/configuration I wanted. They made the process very easy and everyone at the dealership was helpful and friendly. I would definitely recommend O model/configuration I wanted. They made the process very easy and everyone at the dealership was helpful and friendly. I would definitely recommend Otto Cadillac. More

by mweiner1 Verified Customer Verified Customer

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The staff was professional, knowledgeable and understanding. Most of all they were upfront and responsive understanding. Most of all they were upfront and responsive More

by hpesoj59 Verified Customer Verified Customer

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Very professional service. Everyone was very polite. Entire deal went very smooth. I would highly recommend this dealership. Thank you very much Michael , Declan and Ian I woul Everyone was very polite. Entire deal went very smooth. I would highly recommend this dealership. Thank you very much Michael , Declan and Ian I would shop at Otto again More

by mddingman45 Verified Customer Verified Customer

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Excellent communication with my salesman Steve Lamon . . efficient and diplomatic .. enjoyed this transaction need I say more? . efficient and diplomatic .. enjoyed this transaction need I say more? More

by usedpartnc Verified Customer Verified Customer

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