Ian Martin
Ian Martin at BMW of West Chester

Ian Martin | Page 16

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
286 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

286 Reviews

Write a Review

286 Reviews of Ian Martin

March 26, 2021

Dealership Rating
Employee Rating

Experience was great, Ian Martin was our rep. Very friendly and efficient. Made the surrender and lease process really quick and easy. Got me a great deal and showed Otto's superior customer service More

by Dani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

BMW of West Chester responded

We are thrilled to hear Ian M made your whole experience so quick and easy. Many thanks from all of us here at Otto's BMW!

March 12, 2021

Dealership Rating
Employee Rating

we just purchased a new x5 and the experience was excellent. Ian did a tremendous job of getting us the car that met our needs. Noel made the document signing process a breeze. More

by timj929
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Mar 12, 2021

BMW of West Chester responded

Outstanding! Thank you for recognizing Ian and Noel for their assistance in making your purchase such a success. Many thanks for choosing Otto's BMW!

March 08, 2021

Dealership Rating
Employee Rating

Ian Martin at Otto's BMW guided me through the process of buying my first BMW - certified per-owned. He was available for all the questions, flexible with modes of communication and made the whole process ve More

by Yulia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Mar 09, 2021

BMW of West Chester responded

We are truly delighted to hear Ian M was able to make your first BMW purchase the easy experience it should be. The team here at Otto's BMW remain ready to assist you in any way possible to ensure your continued enjoyment!

February 11, 2021

Dealership Rating
Employee Rating

Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its More

by JDE3021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Melissa Gibson , John Keenan, Chris Clayton

Feb 11, 2021

BMW of West Chester responded

We're delighted to hear you were so pleased with the performance of our team and appearance of our facilities. Many thanks for choosing Otto's!

February 03, 2021

Dealership Rating
Employee Rating

This dealership was very to the point and very welcoming. They helped us quickly and sufficiently. They sold us the best car and definitely recommend buying from this dealership!! More

by dmwunder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

BMW of West Chester responded

Outstanding! We always strive to help you find the BMW that suits you best! Many thanks from all of us here at Otto's.

January 14, 2021

Dealership Rating
Employee Rating

I love my new X3. They did a great job getting the car and taking me through all of the options! They were even great with accommodating last minute changes I requested! More

by JL1225
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Jan 14, 2021

BMW of West Chester responded

Congratulations on your new X3. We're delighted to hear we were able to accommodate your requests to get you the BMW you'll love to drive. Many thanks again from all of us here at Otto's!

January 11, 2021

Dealership Rating
Employee Rating

We have been dealing with Otto's BMW for 35+ years. This dealership is outstanding from the owner, Michael Vadasz to Kevin Mahoney our sales manager and Ian Martin, our present client advisor. Truthfully, w More

by Nancy Keenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Frank Adinolfi , Elias Randall

Jan 11, 2021

BMW of West Chester responded

Thank you for your wonderful compliments for our sales and service departments. It is a team effort to deliver the exceptional service we strive for. We truly appreciate the long term relationships we have developed over the years. Thank you again for the trust and confidence you have placed in us and for being valued members of the Otto's BMW family!

January 03, 2021

Dealership Rating
Employee Rating

We are a new customer to Otto's and BMW. We had a great experience from the initial telephone conversation and follow-up visits with Ian Martin. He was a true professional ,not pushy and we truly felt like More

by Ralph from Exton
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Jan 05, 2021

BMW of West Chester responded

We are thrilled to hear that Ian and Noel delivered the exceptional experience we strive for every day. Welcome to the Otto's BMW family!

December 21, 2020

Dealership Rating
Employee Rating

I couldn’t have asked for a better experience with leasing my new X3. The process was so easy from start to finish and I was treated so professionally. Ian Martin deserves special recognition. I know More

by Laura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

BMW of West Chester responded

Thank you so much for sharing your experience and the compliments for Ian M! We're glad you had an experience that we can be proud of. Enjoy your new X3 and have a happy holiday!

December 21, 2020

Dealership Rating
Employee Rating

Everyone at Otto’s goes above and beyond to make your car-buying experience seamless. Special shout out to Ian for all the work he did for me! Thank you again! More

by Press29
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 24, 2020

BMW of West Chester responded

Wonderful! Thank you for the nice words and the shout out to Ian M! Happy Holidays!

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