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Ian Napier
21 Reviews
Hello, my name is Ian, and I'm the Business Manager here at Germain Mazda West. One aspect of my job that I love the most is being able to meet and interact with new people from all walks of life. It's really fun being able to learn at least one new thing from every person I meet! In my personal life I enjoy golf, warm weather and spending quality time with my family at home.
Read moreDealership Experience
1 yr
Languages Spoken
English
21 Reviews
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21 Reviews of Ian Napier
July 07, 2026
I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. Would strongly recommend Mike as the go-to guy and I appreciate the honesty when it comes to pricing and giving me the best offer possible. More
by OMAR
Verified CustomerOther Employees Tagged: Ashley Buzzelli, Michael O'Brien
June 29, 2026
John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience. the 3rd day they may have been tired of seeing us. A great no pressure experience. More
by LacknerCX50
Other Employees Tagged: John Bechtel, Nicholas Kerr
June 07, 2026
Skyler was fantastic and showed me all details of the car during and after the sale. Go Skyler!!! Love my new red Miata!!! during and after the sale. Go Skyler!!! Love my new red Miata!!! More
by CSZALAY
Other Employees Tagged: Skyler Pollock
May 16, 2026
The entire team at the dealership was professional, friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A sp friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A special thank you to Mike for keeping me updated throughout the process and making sure everything was ready for me. I truly appreciated the excellent customer service and communication. More
by MINACOZY
Other Employees Tagged: Connor Langlois, Michael O'Brien
May 14, 2026
Thank you to the Germain team, John, Gabriel, Ian and Connor. They treated me like a person and not a sales figure Connor. They treated me like a person and not a sales figure More
by LUDOUSINSKI
Other Employees Tagged: John Bechtel, Connor Langlois , Gabriel Bowling
May 02, 2026
John and Cameron were both very informative, friendly and professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. More
by REARLEY0
Other Employees Tagged: Cameron Allen, John Bechtel, Ron Pineda
May 02, 2026
Very clean, modern dealership with friendly service and comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of thin comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of things with prompt communication while we were planning our trip to the dealership for a test drive. Once in the dealership, Skyler, Conner and Ashley took great care of us and even went above and beyond putting a big red bow on the car when we picked it up after purchase. More
by CamryPurchase26
Other Employees Tagged: Ashley Buzzelli, Skyler Pollock, Connor Langlois
May 01, 2026
An exceptional dealership experience, prompt friendly employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! More
by KBCK1221
Other Employees Tagged: Ron Pineda, Andrew Mathias , Conor O'Leary
April 29, 2026
Best experience! !! Having had purchased a new car just two years prior, I didn't realize what a GOOD EXPERIENCE should feel like!! John B., Sales, was super helpful !! Having had purchased a new car just two years prior, I didn't realize what a GOOD EXPERIENCE should feel like!! John B., Sales, was super helpful and knowledgeable. He took so much time with us going over every little detail, working with us to ensure we got in the vehicle that exactly matched our wants and needs. He also provided insight on what to expect for our preventative maintenance appointments. Follow-up by not only John but by Ron in Service has been very helpful and timely! I would highly recommend this dealership for anyone needing to purchase a new vehicle! More
by Teresa C.
Other Employees Tagged: John Bechtel, Ron Pineda
March 20, 2026
Great experience. Really nice and helpful people. Got in and out in a decent amount of time. Really nice and helpful people. Got in and out in a decent amount of time. More
by zanridix
Other Employees Tagged: John Bechtel
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