Ian Rojas | Page 11

They did not give much information about the additional coverage. They are giving lots of pressure to buy additional coverage. coverage. They are giving lots of pressure to buy additional coverage. More

by KAMALSUBEDI23 Verified Customer Verified Customer

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Everyone at this dealership was helpful and friendly. But working with Ian Rojas was exceptional. It was a good experience and we love our new Rav 4! But working with Ian Rojas was exceptional. It was a good experience and we love our new Rav 4! More

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Ian has made this the easiest purchase I have ever made. He has been beyond knowledgeable, and respectful. I highly recommend making an appointment with him if you are looking to buy a Toyota in the future! He has been beyond knowledgeable, and respectful. I highly recommend making an appointment with him if you are looking to buy a Toyota in the future! More

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Very friendly and easy to work with. New car was ready when promised and delivery was great. New car was ready when promised and delivery was great. More

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The sales area was good. A little stingy with my trade-in, but we eventually came to an agreement. The delivery area was OK, but not great. The presentation was a little ch A little stingy with my trade-in, but we eventually came to an agreement. The delivery area was OK, but not great. The presentation was a little chaotic. I think the coordinator knew his stuff, but the presentation could use some work. I had a tonneau cover installed and it was done incorrectly. I had to return a week later and get it fixed. I was told the normal installer was on vacation the week I bought the truck. I'm still not sure if it's correct. The parts area had very limited accessories for the truck. No bed mat, no running boards. I found 2 scratches on the truck the day I agreed to buy it. I was told they would be fixed when I picked up the truck...didn't happen. Still waiting for a call to get them fixed. All in all it was a good experience, but not a great one. More

by FAST1993 Verified Customer Verified Customer

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Honest, respectful and very helpful. I will recommend Toyota of Des Moines to friends and family. I will recommend Toyota of Des Moines to friends and family. More

by JANEKENNEY57 Verified Customer Verified Customer

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I’m very happy with my new purchase They are very handy , clear an fast to makes things ready to go , clear an fast to makes things ready to go More

by GLORIAQUINTANA2000 Verified Customer Verified Customer

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The best part was Ian knows how to joke around making it really great time. really great time. More

by MILDENHALL2003 Verified Customer Verified Customer

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Great service from great people. They worked through the details in with us, were understanding of our questions, and were quick and easy to work with! Second car we’ve gotten from t They worked through the details in with us, were understanding of our questions, and were quick and easy to work with! Second car we’ve gotten from them, would very much recommend. More

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Everyone was friendly and very helpful. I would give the dealership a A+ rating throughout. I would give the dealership a A+ rating throughout. More

by ROBINSONCREW Verified Customer Verified Customer

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