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Ian Rojas

Overview Reviews (208) Inventory (144)

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Ian Rojas

Ian Rojas | Page 14

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.9

208 Reviews

4.9

208 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (208) Inventory (144)

Dealership Experience

8 yrs, 5 mos

Languages Spoken

Spanish

208 Reviews of Ian Rojas

Write a Review

February 11, 2024

Dealership Rating

Employee Rating

Toyota has the best customer service, every time i need to update my car Toyota is my favorite place to go. to update my car Toyota is my favorite place to go. More

by altagracia Figueroa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 12, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

February 09, 2024

Dealership Rating

Employee Rating

Many thanks to Ian Rojas for helping me with the purchase of my new Toyota. The process was very easy, had great communication. Always answer my question in a timely manner. Over all 10/10 purchase. purchase of my new Toyota. The process was very easy, had great communication. Always answer my question in a timely manner. Over all 10/10 purchase. Highly recommended More

by Ana Rodríguez

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 12, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

February 09, 2024

Dealership Rating

Employee Rating

Very efficient and friendly service! A great experience. Well definitely recommend Toyota of Des Moines and Ian! A great experience. Well definitely recommend Toyota of Des Moines and Ian! More

by thompson.johnjay

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Hutt

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Feb 12, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

February 05, 2024

Dealership Rating

Employee Rating

Ian was phenomenal, sweet, and accommodating to all of our requests in a car. -A our requests in a car. -A More

by Amy

Sales Price Transparency

Recommend Dealer

Yes

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Feb 06, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We look forward to your next visit.

January 28, 2024

Dealership Rating

Employee Rating

No hard sale! ! Answered questions, friendly and accommodating. I had tough time making decision. He was very patient and helpful with process. ! Answered questions, friendly and accommodating. I had tough time making decision. He was very patient and helpful with process. More

by Mark.moses

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 29, 2024 -

Toyota of Des Moines responded

No pressure, pure patience! We're thrilled our team answered your questions with a smile and accommodated your needs, especially during your tough decision. Happy cruising in your new ride!

January 26, 2024

Dealership Rating

Employee Rating

They were friendly and helpful. We had a Great experience here at the dear ship. We had a Great experience here at the dear ship. More

by Pemamayatamang82

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 29, 2024 -

Toyota of Des Moines responded

Smiles & smooth sailing! We're thrilled you had a great experience at Toyota of Des Moines. Friendly staff and happy customers - that's our winning combination!

January 20, 2024

Dealership Rating

Employee Rating

Everything was explained clearly, and there was no pressure. Everything matched up with the online experience. pressure. Everything matched up with the online experience. More

by angellarp

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan McClanahan

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Jan 22, 2024 -

Toyota of Des Moines responded

No pressure, just pure information and a smooth transition online to in-person? That's the Toyota of Des Moines way! We appreciate your kind words and strive to make every step of the journey transparent and enjoyable. Enjoy your new Toyota!

January 12, 2024

Dealership Rating

Employee Rating

It's went really great and amazing It was wonderful because they talked really and well and answer all of the question I was looking for and I really appreciated it because they talked really and well and answer all of the question I was looking for and I really appreciated it More

by SUKRAI58

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ian Rojas

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Jan 15, 2024 -

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Toyota of Des Moines. Congratulations on your new vehicle and we look forward to doing business with you again!

December 13, 2023

Dealership Rating

Employee Rating

I drove 2 hours to purchase from Toyota of Des Moines (when there is a Toyota dealership in my city). Never regretted that decision! Excellent experience and Ian was fabulous to work with. (when there is a Toyota dealership in my city). Never regretted that decision! Excellent experience and Ian was fabulous to work with. More

by Amy C

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Dec 13, 2023 -

Toyota of Des Moines responded

That's a huge compliment! We're incredibly grateful you chose to drive 2 hours to Toyota of Des Moines, especially when you had a closer option. Ian will be thrilled to hear your kind words about his service. Thank you for choosing us!

December 09, 2023

Dealership Rating

Employee Rating

I have purchased two vehicles and never had issues with dealerships, sales representatives and vehicles dealerships, sales representatives and vehicles More

by Cmulatillo0428

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 12, 2023 -

Toyota of Des Moines responded

We're thrilled to hear you've had two positive experiences purchasing vehicles from us and haven't encountered any issues! We always strive for a perfect 5-star rating, so if there's anything we can do to earn that extra star in the future, please don't hesitate to let us know. Thank you for choosing Toyota of Des Moines!

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