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Ian Whalen
Ian Whalen at Circle BMW

Ian Whalen

Loaner Car Agent

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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64 Reviews
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64 Reviews

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64 Reviews of Ian Whalen

February 17, 2024

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Making an appointment on line was easy and the people at the dealer are terrific. You even get a complimentary car wash. More

by Millsy07642
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis, Bryan Raiken, Raymond Wagner, Matthew Caldwell, Amanda Ruth, Jesse Pastore , Eric Kopf

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Feb 23, 2024

Circle BMW responded

We appreciate you taking the time to share your 5-star review with us at Circle BMW. Please let us know if there is anything else we can do for you!

January 10, 2024

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Convenient and pleasant Experience w the staff and team. They cleaned my car and had me out of there within an hour More

by ifyosunkwo
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Recommend Dealer
Yes
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Jan 15, 2024

Circle BMW responded

Thank you for taking the time to share your review. Our team at Circle BMW Service is dedicated to providing the best customer experience. We welcome you back!

December 27, 2023

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It was a last minute service call Bryan got me right in and knew I was waiting so he got it done quickly More

by Fparagano0124
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Raiken, Raymond Wagner

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Jan 08, 2024

Circle BMW responded

Thank you for taking the time to share your experience with us. If there is ever anything else you need, Bryan and the rest of the Circle BMW Service Team are always happy to help.

December 22, 2023

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Circle BMW is amazing, especially the service department who always takes care of you and your needs. More

by Steph
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Pastore

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Jan 08, 2024

Circle BMW responded

We value your feedback and appreciate your 5-star rating. Our team here at Circle BMW is dedicated to providing our guests with exceptional customer service. If there is anything else we can assist you with, please feel free to let us know.

November 30, 2023

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Wonderful service! Extremely pleasant and knowledgeable. Amanda was a pleasure to deal with. A+ all the way. More

by SISSYGIRL0912
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Ruth

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Dec 01, 2023

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that you enjoyed your experience with your Service Advisor, Amanda. You can always expect the best from Circle BMW.

October 27, 2023

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Great dealership. They taken care of us and our 328xi for 10 1/2 years. Everyone is professional and friendly. When they fix something, it’s fixed. More

by judithcashman
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Ruth, Rui Costa

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Oct 30, 2023

Circle BMW responded

Thank you for your 5-star review. We appreciate your long-standing loyalty to Circle BMW and are committed to providing an excellent customer experience every time. We look forward to being of service to you and your BMW 328xi again soon! Our Service Team is always here for you.

October 17, 2023

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Amazing dealership for service. From the check in staff to the advisor and loaner coordinators. Everyone is extremely friendly and they treat you like family. More

by nsilvestri1
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Pastore , Dylan Longo

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Oct 18, 2023

Circle BMW responded

Thank you for the positive feedback! We are pleased to know that our Service Team at Circle BMW delivered a 5-star experience. We look forward to your next visit here at Circle BMW.

October 17, 2023

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Amanda, Bob (Shop Foreman ) and Tim were great as always! Excellent customer service and resolution ! More

by Alex skaftouros
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis, Amanda Ruth, Robert Powers

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Oct 18, 2023

Circle BMW responded

Thank you for the positive feedback! Our team here at Circle BMW is dedicated to providing a 5-star experience every time and we are happy to know that Amanda, Bob, and Tim exceeded your expectations during your recent visit. We look forward to seeing you again in the future!

October 12, 2023

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Great service , good customer service and convenient. They picked me up from my house and dropped me off …. Very easy More

by Fort123
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Pastore

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Oct 13, 2023

Circle BMW responded

We appreciate the wonderful feedback and we are happy to know that our team at Circle BMW provided amazing customer service. We are always here to help!

September 26, 2023

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Jesse was great! He made fixing my flat tire extremely easy and stress free. Ian was helpful as well with providing information about the tire and my car. More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Pastore

Print
Sep 29, 2023

Circle BMW responded

Thank you for the perfect 5-star rating and positive review. Your Service Advisor, Jesse, is dedicated to providing excellent customer service here at Circle BMW and we are glad to know he exceeded your expectations. We appreciate knowing Ian was helpful as well. Please let us know is there is anything else we can do for you.

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