Ian Whalen
Ian Whalen at Circle BMW

Ian Whalen | Page 2

Loaner Car Agent

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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64 Reviews
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64 Reviews

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64 Reviews of Ian Whalen

September 01, 2023

Dealership Rating
Employee Rating

This is the best BMW Dealership in NJ The staff is amazing and very talented. More

by Mike C
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Circle BMW responded

Thank you for the wonderful 5-star review. Our Sales and Service Teams strive to deliver the best customer experience. We welcome you back to Circle BMW!

Sep 10, 2023

Mike C responded

Thanks again.

August 22, 2023

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I recently leased my third BMW from Circle. Circle provides attractive, no-nonsense pricing and straightforward, convenient service. My thanks to Kevin (sales), Ray (service) and the rest of th More

by stephenhoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis, Brian Valentine, Bryan Raiken, Raymond Wagner, Kevin Prull , Adriana Barile, Hon Fung, Eric Kopf, Kim Vernaci

Aug 24, 2023

Circle BMW responded

Thank you for the positive 5-star review. We appreciate your loyalty! Kevin and Ray, on our Sales and Service teams, strive to deliver the best customer experience and we are delighted to know they exceeded your expectations. We look forward to seeing you again at Circle BMW.

August 18, 2023

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Timely and efficient. My car was delivered washed and vacuumed too. Always first class. The staff are all excellent. More

by HarryChambarry
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Pastore

Sep 26, 2023

Circle BMW responded

Thank you for the 5-star rating and positive review. Your Service Advisor, Jesse, and Loaner Agent, Ian, strive to deliver a stellar customer experience every time. We appreciate your loyalty and welcome you back to Circle BMW!

August 05, 2023

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June 4, 2023. I received a malfunction alert for my passenger side brake light bulb. I called my BMW service sight to make an appt. and the earliest available date More

by jerseyknox@aol.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don’t know his name, but the person at the front desk who wrote up my initial service report. Standing at the counter. if I looked to my left, I could see the parts dept through the BMW store.

Aug 07, 2023

Circle BMW responded

Thank you for taking the time to share your experience. Our Service Team is always ready to provide accommodating services at your convenience. If there is anything else we can assist you with, always feel free to let us know. Circle BMW is dedicated to providing the best service for our guests.

August 03, 2023

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I always look forward to driving into the service center, it’s clean and the whole staff is friendly and organized. They text and provide the ability to text back and communicate. I can get a loaner, get the More

by Cathycooper105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Wagner, Rui Costa

Aug 04, 2023

Circle BMW responded

Thank you for the wonderful feedback! It is great to know that you enjoy our Service Department at Circle BMW and to know that our team has provided excellent customer service. We are always here to help!

August 02, 2023

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My favorite kinda of cars are BMW and benz and skyline and supras and Corvette stingray and a matching set of cars and trucks and SUVs and a matching set up that is going to have the same and only names o More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Ruth, Laura Fluor, Tathiana Carrasco, Andrew Kim, Evelyn Pastore, Robert Powers , Adriana Barile, Howard Kletter, Kim Vernaci

Aug 02, 2023

Daniel responded

Good ppl who is going to have the same to use the year of experience

July 19, 2023

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The people serves you with smiles and they really take good care of you and your car More

by LITO
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Wagner

Jul 20, 2023

Circle BMW responded

Thank you for the wonderful feedback! We are glad to know that our team has been friendly and helpful during your experiences at Circle BMW! We hope that you will continue to visit us in the future!

June 19, 2023

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The staff was extremely helpful and very accommodating. They are knowledgeable and made me feel comfortable knowing that my car was in good hands. More

by jfbrignola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny M. Wong, Amanda Ruth , Hon Fung

Jun 20, 2023

Circle BMW responded

Thank you for taking the time to share your review. Our team is devoted to providing a helpful and accommodating experience to all of our guests, and we are pleased to know that you felt that your vehicle was taken care of. Circle BMW welcomes you back for all of your future automotive needs.

June 17, 2023

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Clean, attentive, courteous, and professional. The team at Circle surpass all expectations. A pleasure to deal with. More

by Shawn.Muldoon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis, Robert Powers

Jun 19, 2023

Circle BMW responded

Thank you for taking the time to share your review. Our team appreciates your kind words. You can always expect superb service with every visit to Circle BMW.

June 14, 2023

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Love Circle BMW! I actually look forward to bringing my car in for service. Highly recommend Circle Bmw. More

by Nick J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2023

Circle BMW responded

Thank you for the positive feedback! We are glad to know that you love our dealership and we appreciate you recommending us at Circle BMW!

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