Ibe Ogwu | Page 14

Ibe was outstanding. He was very friendly, patient and helpful. I looked at 4 different vehicles and he didn't pressure me. I would definitely recommend him! helpful. I looked at 4 different vehicles and he didn't pressure me. I would definitely recommend him! More

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Great experience , Ibe was the best to work with. I wish him & flagship motorcars the best. I can't wait to purchase my next vehicle thru Herb Chambers. him & flagship motorcars the best. I can't wait to purchase my next vehicle thru Herb Chambers. More

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We had the pleasure of purchasing a new Mercedes from Flagship Motorcars. After extensive research, dealership visits and pricing of Lexus, BMW and Audi, we decided to purchase a Mercedes from Flagship M Flagship Motorcars. After extensive research, dealership visits and pricing of Lexus, BMW and Audi, we decided to purchase a Mercedes from Flagship Motorcars. This dealership has an extensive inventory and an impressive reputation for customer service. Ibe Ogwu, our Product Specialist, was tremendously helpful every step of the way. He was very kind, helpful, patient and completely responsive to telephone calls and e-mails, both pre and post-purchase. There were none of the "pressure" measures typically seen during car purchase, which is always a concern when purchasing a vehicle. Ibe understood our concerns, our price point and what we were hoping in trade for our old vehicle. He and Ken Julian, Sales Manager, provided us with exceptional incentives and a fair trade value, helping to make the final price in our target zone. George Sarkis, Business Manager, was also quite helpful when we added maintenance plans, other options, and completing the required documents. Jody, the dealership receptionist, was also pleasant, courteous and helpful, which is very important, as that is the first person a customer meets when arriving and often sets the tone. When we picked up the vehicle Ibe provided an extensive overview of the vehicle's features, making sure the vehicle was ready to go and in pristine condition. He followed-up after delivery, answered questions and provided outstanding customer service, which is the hallmark of a great sales and purchase experience. This dealership knows that the customer service experience is that intangible that often makes the difference when deciding which car to purchase. Keep up the good work! More

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I cannot say enough about how wonderful Ibe was signing me on my new lease. Not only was he professional and very friendly, he went way out of his way to help me find the right car, and worked hard at gett me on my new lease. Not only was he professional and very friendly, he went way out of his way to help me find the right car, and worked hard at getting me a good price. He disnt give up on me and kept at it until I was happy. Will refer friends to see him when considering a new car. Thanks Ibe! Lots of hugs! You rock! More

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Ibe was wonderful to work with. He was very patient and did not pressure us into a deal. He is very friendly and always had a smile on his face. did not pressure us into a deal. He is very friendly and always had a smile on his face. More

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I leased a new Mercedes on 28 March 2012 and I am extremely satisfied with the way the entire process was handled. Mr. Ibe Ogwu is a very skilled, knowledgable and courteous Product Specialist who wa extremely satisfied with the way the entire process was handled. Mr. Ibe Ogwu is a very skilled, knowledgable and courteous Product Specialist who was a great help to determine what options are available and are best for me.From the greeting all the way to my driving off in this beautiful car, it was a great experience.The Finance Office was a pleasure as well. Here I was helped by Mr. Mark Bertoli in the same courteous and efficient manner. Since I had scheduled an appointment for service originally, I was greeted upon arrival by Service Advisor Mr. Steven Bergeron who was as well extremely helpful, frienly and skilled. A great experience. I can only recommend Flagship Motorcars. Keep on providing such great service. Jurgen Meister. More

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