Ibe Ogwu | Page 15

Top Class Service!!! I recently purchased a Mercedes at Flagship Motorcars of Lynnfield and had he pleasure of dealing with Ibe Ogwu. It was a great experience and what I recently purchased a Mercedes at Flagship Motorcars of Lynnfield and had he pleasure of dealing with Ibe Ogwu. It was a great experience and what a top class organization! Very impressive. Ibe was extremely helpful and informative. I will for sure be going back to see Ibe for my next purchase. I highly recommend Ibe at Flagship Motorcars of Lynnfield!!! More

Report | Print

Old customer Good people and.....will refer others to Flagship for future purchases. Keep up good work and remain honest to all customers . Maybe in 2yrs I'll purc Good people and.....will refer others to Flagship for future purchases. Keep up good work and remain honest to all customers . Maybe in 2yrs I'll purchase my 1 Mercedes, which will be with flagship More

Report | Print

Very Pleasant & Exciting Purchased my 4th Mercedes from Flagship Last week. Very pleased about my choice and experience. Salesman Ibe was excellent, he helped hunt out exactl Purchased my 4th Mercedes from Flagship Last week. Very pleased about my choice and experience. Salesman Ibe was excellent, he helped hunt out exactly the car I wanted and options. There was no stress or pressure. I highly recommend if you are interested in a Mercedes Benz, go to Flagship & without a doubt SEE IBE!!!! Everything Is Better When Yout Drive A Mercedes............ More

Report | Print

Class Acts I have driven Volvo's for a number of years. Do to the fact that I could no longer find an affordable S60 with AWD, I decided to shop around for othe I have driven Volvo's for a number of years. Do to the fact that I could no longer find an affordable S60 with AWD, I decided to shop around for other luxury lines. I will be honest, I prefer the high performance engines of European cars over Japanese and American Automakers. I narrowed down my search to Mercedes Benz. One of the things that sold me on the brand, is its customer service. I cannot express enough how impressed I am with the dealership, particularly my sales rep Ibe Ogwu. He has been outstanding. He is a class act. When I brough my car to be inspected in NH, the technician found a couple of nicks in the windshield. They weren't large enough for the car not to pass inspection, however they became an eye sore to me. I called Ibe the following Monday to voice my concerns. He immediately arranged to pick up the car at my home to have the problem fixed. That is excellent customer service. More

Report | Print

Ibe made the difference! I recently purchased my very first Mercedes Benz (ML350) and worked with Ibe Ogwu. Let me just say that he made process smooth and enjoyable. He made I recently purchased my very first Mercedes Benz (ML350) and worked with Ibe Ogwu. Let me just say that he made process smooth and enjoyable. He made the difference. He cared about what my needs were and helped me through the entire process from sales to delivery. He put up with my constant picky questions and was very patient with this rather discerning car shopper. With the exception of some rather interesting, and frankly comical, bumps during the final negotiation process with the Sales Manager, the experience at Flagship Motors was excellent. Ibe always put me first and and was a pleasure to work with. My wife and I highly recommend him if your considering a Benz and are planning a visit to Flagship Motors, Thank you Ibe! More

Report | Print

My first European car First and foremost I would like to give credit to Mr. IBE OGWU who was able to work with me in purchasing my C63 AMG. I am from NY and I found this li First and foremost I would like to give credit to Mr. IBE OGWU who was able to work with me in purchasing my C63 AMG. I am from NY and I found this listing at cars. Com. IBE was very helpful in every way possible to me in the process of acquiring the vehicle specially that i am from out of state. IBE went over and above in making this transaction worth the travel since I traded my car and drove from NY to Mass. IBE is a strong asset of Flagship Motors,highly recommended! Thank you IBE, Loving and enjoying my c63 AMG! Ges Arbizo,PT More

Report | Print

Exceptional service I've bought several Mercedes from this dealership and keep coming back because of the people and exceptional service. In particular, Grace Cosco alwa I've bought several Mercedes from this dealership and keep coming back because of the people and exceptional service. In particular, Grace Cosco always goes above and beyond to ensure the service experience is a great one. I highly recommend this dealership! More

Report | Print

Great leasing experience Working with Ibe made my leasing experience the best that I have ever encountered with buying or leasing a car over my 25 years. Not only was he know Working with Ibe made my leasing experience the best that I have ever encountered with buying or leasing a car over my 25 years. Not only was he knowledgeable about all aspects of the car but he made my wife and I feel comfortable throughout our total decision making.of our GLA 250. His exemplary treatment and attention that he gave us will continue to bring us back again and again to this dealership which truly puts the customer first. Thank you for all that you did which was more than we ever expected. Stephen and Dory More

Report | Print

Pleasant Experience Buying a Vehicle Typically, most car sales reps do not have good reputations, or further more receive good compliments/ reviews from buyers. I can’t speak for every sa Typically, most car sales reps do not have good reputations, or further more receive good compliments/ reviews from buyers. I can’t speak for every sales person at Flagship, but I can definitely conclude that it was a very pleasant buying experience purchasing my latest vehicle. The sales rep with whom I purchased the vehicle, Ibe Ogwu, was absolutely phenomenal. He went above and beyond to make sure I was satisfied with the sale, even way after the sale. After bringing the vehicle (ML550) home and having my wife inspect it, we discovered it had 3 tiny and almost hidden scratches that I didn’t notice prior and it was also missing the cargo cover. A quick call to Ibe and he was promptly available to react in resolving the problem, including going into the office on his day off. My family and I went off to a long vacation and upon returning, a month later Ibe still followed through with his promises to resolve the matter, paying full attention to details. The tiny scratches were fixed and we were ordered a new cargo cover replacement. We are very happy with the vehicle! Gil Otero was also great and pleasant in processing the financial aspects of the sale and in explaining the warranty and etc. I’ll note, prior to going to this dealership, I was previously interested in purchasing from another dealership a little north of the area, closer to where I live, and where I was servicing my older Mercedes for the past 4 years. Unfortunately they were not very willing to offer a fair deal, and unfortunately represented the other side of the car salesmen reputation – even though I have been a customer with them for years. By walking away from them, I ended up getting a better car (and exactly what I wanted), and a better deal. I am considering switching where I service my vehicle, though its a lot farther from me. This was my 3rd purchased Mercedes. My first with this dealership, but dealing with this dealership and the sales reps was by far the best experience of them all, I'll admit - a was a little shocked. Again, thank you and a very BIG THANK YOU to Ibe. More

Report | Print

Great experience! I had been to multiple dealerships before going to Flagship Motorcars of Lynnfield. Although, the dealership closer to my house was giving me the same I had been to multiple dealerships before going to Flagship Motorcars of Lynnfield. Although, the dealership closer to my house was giving me the same price quotation as this dealership, I had chosen the Lynnfield dealership because I liked the way they did business. Ibe Ogwu and his manager were very helpful and answered all the questions I had. I had custom ordered my car and while I was waiting for the car to arrive from Germany, Ibe had given me periodic status updates of the car. He used to answer his phone even during his off days. I would definitely recommend Ibe Ogwu and Flagship Motorcars of Lynnfield for anyone looking to buy a car. More

Report | Print