Ibneias Mendoza

This dealership, and it's workers, consists of men and women who will do anything to get the customer to pay the highest price on a vehicle. Without remorse, they will walk up to you with a smile and esse women who will do anything to get the customer to pay the highest price on a vehicle. Without remorse, they will walk up to you with a smile and essentially scam you out of the next 5-7 years of your life. Sitting in this car dealership for about 9 hours made me incredibly uncomfortable and unsure of how a car purchase would be on my own. I was raised being taught to trust people that I make business with, and this dealership has shown me otherwise. Jacqueline, the woman I reviewed earlier, is not the main source of my grievance. This grievance comes from a salesman named Ibby Mendoza. Ibby lied to our faces about the benefits that he was providing, after causing us much time and stress. To be completely clear, I understand now that it is every car salesmans' job to hike up the price no matter what, so there is no need to fire Ibby if countless others do the same. It still does not accept the things he has done though. I love Honda as a car, but I will most likely never come to this dealership again. Thank you for ruining my trust. More

by GM23 Verified Customer Verified Customer

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We had a good experience, Salesforce was courteous and was not pushy we had good service was not pushy we had good service More

by ELUGO2142 Verified Customer Verified Customer

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Honda of downtown LA is the only place I would go to get my Honda. Everyone there is very friendly, efficient, knowledgeable, and quick to get things done. my Honda. Everyone there is very friendly, efficient, knowledgeable, and quick to get things done. More

by pattyleong Verified Customer Verified Customer

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Best dealership ever! Customer service and professionalism are top. It is always busy, but each and every customer is attended to. Customer service and professionalism are top. It is always busy, but each and every customer is attended to. More

by pattyleong Verified Customer Verified Customer

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Good service, Higley recomend, good inventories, very professional people,but, high interest even with a good credit. professional people,but, high interest even with a good credit. More

by JTO762009 Verified Customer Verified Customer

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the service was really really really great. Would recommend. Fast and good. Friendly service . Great communication Would recommend. Fast and good. Friendly service . Great communication More

by maldonado_nathaly Verified Customer Verified Customer

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It was a great experience, the workers made it better with assisting me, with finding the best car for myself. with assisting me, with finding the best car for myself. More

by Andrew Verified Customer Verified Customer

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I received a called from Honda DTLA saying that my car is ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass a ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass and nothing. After 45mins passed, I went to a worker to ask about what happened with my car and that’s when they told me they lost the key of my car. They’re very unprofessional. Instead of making me wait in total of 2 hours not counting the time my car was getting fixed to mentioned to me that they lost my key and they’re going to get me a new one. Instead they laugh and didn’t care for making me wait 2 hours when I got there to pick up my car. I went with the manager and director and they didn’t care they just said “get her a key” instead of saying “sorry for any inconvenience will get you a key asap”. More

by BRENDAAGUIRRE355 Verified Customer Verified Customer

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The dealership is clearly doing their job when it comes to customers service and doing their homework to follow through with their customers. to customers service and doing their homework to follow through with their customers. More

by PARDO-CLAUDIA Verified Customer Verified Customer

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Clean and friendly staff. Staff is very communicative and understanding about what a costumer needs and what they’re looking for. Staff is very communicative and understanding about what a costumer needs and what they’re looking for. More

by ANGELICA.CRUZ71 Verified Customer Verified Customer

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