"Very Pleasant experience "
Hyundai North Scottsdale was our FIRST stop when we were shopping for a new car after hearing about the great experience our good friends experienced when buying their Sonata from your team. From our first start back in Sept 2018 to now it was always a straight forward experience & very professional. A special thank you to Ibrahim & Jim Tonelli for making the experience an easy decision for us. With the great service I've received so far -I look forward to the years to come....would definitely buy from them again and hope with this continued service my recommendations to friends and family may lead to another client for HNS!!!
"Very positive experience."
Great team work and no pressure...which was very important to me. Very professional. Would definitely buy from them again and highly recommend to friends and family.
"Always An Enjoyable Experience"
- Paul M
My wife and I have owned 5 successive Hyundai’s or Genesis, the last four from this dealer. I typically work with Ibrahim however give equal plaudits to the entire team; Tony, Jimmy and Ian as well. Each is a professional in their own right and always a pleasure to deal with. My recent visit was routine servicing with LeeAnn as my advisor. She is great, personable and could not have been more responsive. All in all an excellent group.
Other Employees Tagged:
, LeeAnn in Service Department
"new car buy"
Ibrahim was very helpful with the whole process of buying a car as was everyone else involved in making it happen. I would work with them again.
overall my experience was excellent. time from start to finish seemed a bit too long. Our salesperson did a wonderful job showing the positive aspects of the Tucson to my wife.
"Thorough Sales Process"
Ibrahim was very thorough and deliberate in his sales process. I had an idea of what was going to happen and he tried to manage my expectations and steer me to be more realistic. I can say that he was not misleading at all. I never felt like he was overbearing. He made sure to be deliberate on making sure that he followed procedures for delivery and receipt of the car and did what he said he would on following up with me a week later on the purchase.
I have purchased over 20 cars in my life and this vehicle was for my sons high school graduation. Safety, of course, came first and I had many options of manufacturers and vehicles to choose from. Although the car manufacturers have many similarities, the lack of pressure, product knowledge and professionalism in general from the dealership helped me make my decision final and I am confident it was the correct decision. I also want to send a special thank you to James Tonelli who found my sons passport in the car and was kind enough to send me this email immediately, " I just wanted to reach out to you and let you know that we found your passport in the vehicle you traded in. I will put it up at the receptionists desk. Please stop in and grab it when you can!" I cant thank you enough for being so considerate. Beyond exceptional service from every employee I spoke with.
Other Employees Tagged:
, Bob Paulson, James Tonelli
I was very happy with my experience I love my new car. Ivan Parker is a wonderful person the salesman Ibrahim was very good at his job.
Farid K. was awesome! I would highly recommend my friends and family to work with him. He really listened to my needs and didn't try to oversell. Great experience! This is the second time I have bought a car from Earnhardt North Scottsdale and my sister has also purchased a vehicle from the dealership. We are loyal customers and will continue to be!
"Purchase of Used 2017 Santa Fe Sport"
My experience has been stellar, from he moment I contacted the dealership and spoke with Bobby Gentile. We reviewed my needs, and Bobby kept in touch with me to keep me up to date on available inventory, and immediately contacted me when the right vehicle came on the lot - the one I purchased from a distance without test driving this specific car (although I test drove others). This was only possible because of the trust he established. This was consistent with everyone my husband and I dealt with during the test driving and purchase process. I understand this is just the beginning of our relationship, and have confidence our relationship will be a good one. I'm completely satisfied and am a first time Hyundai owner, with many years of BMW vehicles.