Ignacio Garrigos | Page 12

This is the second car I've purchased from Ignacio and Lexus of Wayzata. Background: This time, I/We purchased a 2009 Lexus IS 250 AWD certified pre owned (CPO) with low miles for my wife. I also bou Lexus of Wayzata. Background: This time, I/We purchased a 2009 Lexus IS 250 AWD certified pre owned (CPO) with low miles for my wife. I also bought an extension to the CPO warranty up to 5 years / 125 k miles. Just FYI - This is an exclusionary warranty and needs to be purchased at point of sale only. The downside is that it is not transferable, but that is a Lexus issue and not the fault of the dealer. Assessment of salesperson: The sales experience was excellent. I would rate Ignacio as a 10/10 on each of the following points – easygoing, knowledgeable, easy to work with, NON rushed, NON pushy, went out of his way to provide information and pricing, EXCELLENT after sales service, help with learning the car’s functionality. In fact, I told my friend about the deal and he bought a GS350 AWD from Ignacio two days after I bought this car. Assessment of finance manager: I would rate the dealer’s finance manager (Scott) as 10/10. I know a lot about cars and I really appreciate the fact that although several products were showcased, none were forced onto me and in fact, he was actually trying to get me all I needed, and not necessarily what the dealer wanted to sell. THIS is a good reason why customers come back to this dealership – I did! Assessment of dealership: The dealership was extremely clean; the facilities for both sales as well as service customers are excellent. They offer good quality coffee, wireless and plush seating so I could actually get work done during one of my service appointments. Assessment of pricing/financing: The pricing was fair and I think I got a good deal. In addition, the car was a lease return and the first owner purchased it from the same dealer. I already had my own financing, so I did not use Lexus Financial Services. Hence, I cannot comment on financing. Conclusion: In short, I consider the overall experience as divided into salesperson, price, service, the finance manager and the overall dealership. I am not a person to hand out full scores easily, but in this case, I would make an exception. I would rate everyone and everything 10/10 at Lexus of Wayzata, the salesperson Ignacio, the finance manager Scott and the overall experience. More

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HI, We would recommend this dealership based on the HI, We would recommend this dealership based on the professional treatment we were given by Ignacio. He was friendly, open and had a genuine concern HI, We would recommend this dealership based on the professional treatment we were given by Ignacio. He was friendly, open and had a genuine concern for what we wanted in a vehical. During the decision making process he had just the right touch of giving us information but not pressing us to buy on the spot. We appreciate the fact that he respected the time frame we needed to make a decision. Thanks, Bonnie and Jeff More

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Mr. Garrigos is an automotive professional. He was well-versed about the product, and presented it to me with no baloney. He respected me as a customer. He has followed up the sale appropriately. I well-versed about the product, and presented it to me with no baloney. He respected me as a customer. He has followed up the sale appropriately. I have recommended him to others and will continue to do so. The car, (2009 Acura TSX) was delivered clean, complete, and serviced, including a full tank of gasoline. Ted Colburn More

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As a sales person myself, Ignacio Garrigos is truly one of the Best sales man that I have ever had the opportunity to work with. To coin a sales term, he stayed in the hunt (over a year) and found away to of the Best sales man that I have ever had the opportunity to work with. To coin a sales term, he stayed in the hunt (over a year) and found away to make a Lexus 400h sale. Wish he was on my Team!!! More

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I was extremely impressed with Mr. Ignacio Garrigos at Lexus of Wayzata. I had asked Ignacio to keep his eyes open for any used convertibles that came into the lot. He called me regularly with options, Lexus of Wayzata. I had asked Ignacio to keep his eyes open for any used convertibles that came into the lot. He called me regularly with options, and...found me a great car...in fabulous condition, and at a great price. Ignacio gave me great advise on financing the car, and i felt he took very good care of me. I LOVE the car!! I have since referred both family and friends to Ignacio, and he has taken very good care of them as well! More

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We were looking on the internet for a specific Lexus, a newer LX570, and happened to see one from the Lexus of Wayzata Dealership. When we called we were fortunate to get Ignacio Garrigos a our sales asso newer LX570, and happened to see one from the Lexus of Wayzata Dealership. When we called we were fortunate to get Ignacio Garrigos a our sales associate. For the beginning it was obvious that he was generally interested in helping us find the best vehicle for us. This was extremely important to be able to trust him as we lived in Winnipeg and were about to buy a 2010 Lexus sight unseen from a dealership we have had no previous dealings with. And that is exactly what we did and could not be happier with our purchase and the way we were treated by Ignacio. If you are considering a Lexus or any vehicle from Lexus of Wayzata you can be sure you will be treate with respect and honesty in purchasing your next car. Give Ignacio a call and you will be glad you did!! More

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Amazing experience with Ignacio Garrigos and great follow-up. Great value for a Volvo with low miles. I also liked their website with up to date inventory. follow-up. Great value for a Volvo with low miles. I also liked their website with up to date inventory. More

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Before I visited this dealer, I was a very unhappy owner of a Chevy Tahoe. By the end of the visit, I was on the road with a fantastic used Lexus GX. It was amazing to me how well I was treated while I wa of a Chevy Tahoe. By the end of the visit, I was on the road with a fantastic used Lexus GX. It was amazing to me how well I was treated while I was there. The sales staff I worked with bent over backwards to ensure I was completely satisfied. The attention I received was such a positive change from my previous experience with the dealer I leased the Tahoe from. I would HIGHLY recommend Ignacio Garrigos to anyone who is looking for the experience to restore their faith in car sales staff. More

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I made an usual purchase--a used Infiniti G37, purchased sight unseen. I found the make, model and color I wanted at Lexus of Wayzata via E-bay, and did all of my negotiations by telephone. Ignacio Garrig sight unseen. I found the make, model and color I wanted at Lexus of Wayzata via E-bay, and did all of my negotiations by telephone. Ignacio Garrigos, who handles the internet sales for this dealership was gracious and completely honest over the telephone. He worked with me by phone and e-mail on all the details, and then picked me up at the airport and took me to the dealership. Everything was in perfect order, and I had the car purchased and was literally on the road within 30 minutes. And the car was everything Ignacio and the dealership said it was--in absolutely perfect condition--and I should know, my test drive home was 2,000 miles, all the way to San Francisco, California. More

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I think the price I paid was high, and higher than the market price for a similar car. However, I have worked with Ignacio in the past, I believe in fostering and sustaining relationships, even if th market price for a similar car. However, I have worked with Ignacio in the past, I believe in fostering and sustaining relationships, even if that costs a bit more, and I enjoy working with Ignacio. He is good at fostering and sustaining relationships as well - and in the end that is what much of business is, a relationship. More

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