Igor Aranovskiy
Igor Aranovskiy at Lexus of Pembroke Pines
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Igor Aranovskiy

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.3
18 Reviews
4.3

18 Reviews

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18 Reviews of Igor Aranovskiy

April 07, 2024

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Employee Rating

Igor was extremely helpful and professional. He made sure we found the right car, he helped us get the best price, and he was there to walk us through every step of the process. We would highl More

by aj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art Armani

Apr 08, 2024

Lexus of Pembroke Pines responded

We're so glad to know that Igor was able to assist you in finding the right car at Lexus of Pembroke Pines. We appreciate your recommendation and are here for any future needs!

April 01, 2024

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I thought Igor was helpful. There was lack of communication between the sales department and finance department when it came time to sign papers. Luckily one of the sales mana More

by danj0916
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Recommend Dealer
Yes
Apr 01, 2024

Lexus of Pembroke Pines responded

We appreciate your feedback and are glad to know that Igor was helpful during your visit at Lexus of Pembroke Pines. We apologize for any miscommunication you experienced, but we're happy a sales manager could step in to assist. Thanks for choosing us!

March 28, 2024

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NATHAN&IGOR ARE EXCELLENT BEST SERVICE EVERGreat Experience. Salesperson was nice, thoughtful, and helpful. Very thorough and patience. More

by HAIM04
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Behrent

Mar 29, 2024

Lexus of Pembroke Pines responded

We're delighted to know that Nathan and Igor provided excellent service during your visit at Lexus of Pembroke Pines. We strive for a great customer experience, so it's wonderful to see we hit the mark with you! Thanks for sharing this review.

March 14, 2024

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It was a great experience, I love doing business with them. I am a long time customer. More

by DROREN
Recommend Dealer
Yes
Mar 14, 2024

Lexus of Pembroke Pines responded

Your review truly makes our day! We love doing business with you as well and we're grateful to have earned your longtime loyalty. Thanks for all your support of Lexus of Pembroke Pines!

March 13, 2024

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Igor and Andrew were amazing! So was Art in finance and the insurance team. We felt very well taken care of by everyone. We had to return a car so very thankful for how everyth More

by aj
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lorenzzi

Mar 21, 2024

Lexus of Pembroke Pines responded

We appreciate your feedback and are glad to know our team at Lexus of Pembroke Pines took great care of you. We understand the importance of a speedy process, so we'll definitely take note for future improvements. Thanks again!

March 12, 2024

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Igor was outstanding, friendly, considerate, and accommodating. I brought in my written CarMax appraisal that Igor advised they would honor (not maybe, not try, not consider, HONOR). The sales manag More

by MarkH
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Recommend Dealer
Yes

Other Employees Tagged: Frank Marsala , Hotneil Crespo, Finance Dept., 5-Stars

Mar 21, 2024

Lexus of Pembroke Pines responded

Mark, I'm glad to read that Igor provided you with a positive customer experience; however, it's concerning to learn that your interaction with other members of our team wasn't as smooth. We strive for clear communication and transparency in all our dealings, and we don't want our customers to feel that their prior appraisals or provided information are going unheard. Rest assured that our team will review the feedback you've shared here to hopefully improve our work moving forward. If there are any other issues or concerns you'd like addressed, please don't hesitate to reach out to me directly using the number I've included below. Thank you, Lynn Gonzales - Customer Relations Manager 954-381-7993

February 26, 2024

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Great interaction, understanding of our needs, and support during our inquire. Fast process and very good alignment with our expectations. More

by XESUS.GARCIA
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Recommend Dealer
Yes
Feb 26, 2024

Lexus of Pembroke Pines responded

We're glad to know that our team at Lexus of Pembroke Pines was able to understand your needs and make the process quick for you. Thanks for sharing this positive feedback!

February 01, 2024

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Worst dealership I have been to. Disorganized, poor communication, and salesmen there are not trained appropriately. I knew the car more than the salesman. There was no proper intro More

by wong2020
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Recommend Dealer
No
Feb 03, 2024

Lexus of Pembroke Pines responded

I'm sorry to read about your experience. We strive for excellent customer service and it seems we fell short during your visit. It's important that our customers feel confident in their purchase, including understanding all the features of their new vehicle. I'd like to discuss this further with you if possible, so please reach out at your earliest convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 19, 2024

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Always a great service. Thank you for having such amazing employees. Very attentive to customers More

by ydiaz17
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Recommend Dealer
Yes
Jan 19, 2024

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are grateful for a loyal customer like you! Thank you for your shoutout to our team, and have a lovely day!

January 17, 2024

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I had an excellent buying experience with Igor as a sales rep and Art in the finance department. Highly recommended! More

by tdector
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Recommend Dealer
Yes
Jan 18, 2024

Lexus of Pembroke Pines responded

We're so glad to know you had an excellent buying experience with Igor and Art at Lexus of Pembroke Pines! Your recommendation means a lot. Safe travels in your new vehicle!

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