Ilana Fischer | Page 2

DISHONEST PEOPLE! ! Screwed me over from day one! Don’t trust their service department or finance office! ! Screwed me over from day one! Don’t trust their service department or finance office! More

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It was great, employees were very professional and informative. Service was also completed in a reasonable amount of time. Thank You!! informative. Service was also completed in a reasonable amount of time. Thank You!! More

by kyoung209 Verified Customer Verified Customer

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I had a great experience with Ilana. She was great to work with and she is very friendly and professional. She was great to work with and she is very friendly and professional. More

by phardin Verified Customer Verified Customer

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Communicating with these guys is difficult at times. For example, I purchased for our 2024 Camry the mid guards. Their quote to install was in my opinion outrageous. So I decided to install them myself. For example, I purchased for our 2024 Camry the mid guards. Their quote to install was in my opinion outrageous. So I decided to install them myself. When I went to pick them up they had placed them in the shop and assigned them to be installed. It’s like you talk to them, they hang up and disregarded everything I said. The sales experience wasn’t much different. More

by superlow2015 Verified Customer Verified Customer

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Again, dirty hands prints on the doors where they are black. The tech should have wiped his hands off. Pretty picky, but also the difference between ok service and highly recommended. black. The tech should have wiped his hands off. Pretty picky, but also the difference between ok service and highly recommended. More

by jrzimm Verified Customer Verified Customer

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I came in for my first service visit. I had an appointment, and was greeted immediately by Illana. The staff was very courteous, and Illana did an excellent job explaining what maintenan I had an appointment, and was greeted immediately by Illana. The staff was very courteous, and Illana did an excellent job explaining what maintenance was to be performed. I drove from Indianapolis, and will continue my service at Carver. I was very satisfied. More

by Dennis Verified Customer Verified Customer

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I even replaced the tire with a new one and the sensor, but unfortunately the warning light came on the next day, and I put air in it the next day. but unfortunately the warning light came on the next day, and I put air in it the next day. More

by h-furukawa Verified Customer Verified Customer

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Ms. Fischer took the time to ensure things were done correctly and went the extra mile to make things were right. correctly and went the extra mile to make things were right. More

by Kaiser Woody Verified Customer Verified Customer

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This is the best dealership and experience I’ve ever had purchasing a new vehicle! purchasing a new vehicle! More

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I was told 3-4 hours. When I went to pick up my vehicle 3 1/2 hours later I was told it would be another 3-4 hours. I wouldn’t mind this time if I had planned for it. It w When I went to pick up my vehicle 3 1/2 hours later I was told it would be another 3-4 hours. I wouldn’t mind this time if I had planned for it. It was 4 days before Christmas and I had a lot to do. I was told it was a scheduling issue because different technicians were working on the rotation, oil, and brake job. This is all fine - just let me plan for a whole day of not having my vehicle. After my complaints, my husbands phone call, and the courtesy driver said he would try to hurry them along - I did get a phone call earlier than expected. This was a huge inconvenience that I believe could have been avoided. More

by danacamp007 Verified Customer Verified Customer

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