Inna Perez | Page 7

Stormy surprise I stopped in on a stormy Thursday afternoon to heck out what I thought was a pipe dream. I ended up meeting with Inna who was both personal and profes I stopped in on a stormy Thursday afternoon to heck out what I thought was a pipe dream. I ended up meeting with Inna who was both personal and professional. After a hilarious conversation about the eye sight feature neither of us will forget, we took our stormy test drive. By the end of the evening I had a contract for an affordable lease on my first car made in the 2000 teens. More

by GOBOSOX5 Verified Customer Verified Customer

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Everyone was very helpful and informative. Jim Sullivan was a great sales person. Customer service was excellent and financing was easy. We are very satisfied with our purchase and experience. Jim Sullivan was a great sales person. Customer service was excellent and financing was easy. We are very satisfied with our purchase and experience. Thanks More

by CMSULLY714 Verified Customer Verified Customer

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Easy and comfortable. Not overly pressured. I really liked my salesman Rick. He was kind and understanding so i trusted him more than most salesman. I had to go back to get my review of the car I really liked my salesman Rick. He was kind and understanding so i trusted him more than most salesman. I had to go back to get my review of the cars many tech abilities and Damien new his stuff. He went over everything as well as helping me set up some presets. They were quite accommodating. More

by HUBBLE13 Verified Customer Verified Customer

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positives & negatives First the positive . What sealed the deal for me was the professionalism of the salesman , Jonathan Theodat. He was friendly, courteous and very knowl First the positive . What sealed the deal for me was the professionalism of the salesman , Jonathan Theodat. He was friendly, courteous and very knowledgeable about the Crosstrek. In this social media age where a person can buy a car on line without even leaving the confines of their home, the quality of customer service will dictate if the dealership not only survives but thrives. Jonathan Theodat exceeded my expectations in this category. I also want to commend Damian Carvalho for his patience in going over the features of my new car. As a senior citizen, this advanced technology is like a foreign language to me and he went out of his way to make sure I felt comfortable operating the vehicle. My only negative comment was with the sales manager Inna Perez . I did not appreciate her strong arm tactics and condescending remarks with regards to my ambivalence in purchasing the vehicle.. She embarrassed me by stating that the salesman does not get a salary and only gets a commission and since he spent a considerable amount of time with me it should factor in to my decision. While her intentions may have been to help the salesperson, my opinion was that the remark was totally inappropriate. . More

by smathias99 Verified Customer Verified Customer

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Very courteous and professional dealership I had wheel locks put on my new Subaru Forester and the wait time was not very long, everyone was very professional and showed an Intrest in my car an I had wheel locks put on my new Subaru Forester and the wait time was not very long, everyone was very professional and showed an Intrest in my car and how I was treated More

by ENG3SPECHAZ1 Verified Customer Verified Customer

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Very good We have no complaints. Overall was a good experience. The people we worked with were helpful and it was a fairly efficient process. We are satisfied We have no complaints. Overall was a good experience. The people we worked with were helpful and it was a fairly efficient process. We are satisfied More

by AMYDENISE76 Verified Customer Verified Customer

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Hyundai Veloster service The service and sales departments are top notch and I could not be happier with the service they provide. From the initial appointment to the unexpec The service and sales departments are top notch and I could not be happier with the service they provide. From the initial appointment to the unexpected service due to customer (me) error they were exceptional in their assistance and cooperation. I’m extremely satisfied and will continue to visit a Stateline for all my purchase and service needs More

by BKROGERS10 Verified Customer Verified Customer

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Terrible with time, communication & keeping clients update At first, my expierence was awesome and seemed legit...fast foward to 2weeks im still waiting on the title of the car they sold me, no one can give me At first, my expierence was awesome and seemed legit...fast foward to 2weeks im still waiting on the title of the car they sold me, no one can give me an answer. Everyone “doesnt know because that not what they do” managers to salesman never answer the phone when you call them. This place seems like its ran like a mom&pop shop very unprofessional...They will also pressure you to leave a review within 24hrs so they can hit their mark/goal for the month so be cautious to not leave a review until youre 100% satisfied, Only person to actually help me was Shaun. Keep yall posted on how much longer it takes and how everything works out More

by Jordan Verified Customer Verified Customer

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Excellent Price and Excellent Service Stateline Subaru gave me the best price on my new car and walked me through the process seamlessly. The staff is very friendly, thorough, and accommod Stateline Subaru gave me the best price on my new car and walked me through the process seamlessly. The staff is very friendly, thorough, and accommodating. They even delivered my car to me. I would definitely recommend them to anyone in the market for a Subaru. More

by ALEXANDERMIHAILOVIC Verified Customer Verified Customer

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New car purchase I purchased a new Crosstrek from this dealership. Sales people were super frieendly, but I was less than thrilled with the finance guy. He was insul I purchased a new Crosstrek from this dealership. Sales people were super frieendly, but I was less than thrilled with the finance guy. He was insulting, to say the least. In the future I will go elsewhere for financing. More

by Newcarbuyer76 Verified Customer Verified Customer

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