Inna Perez | Page 8

Great dealership, Outstanding People! Stateline Subaru was the best car buying experience I have ever had. Everyone I worked with in sales & finance went above and beyond my expectations. Stateline Subaru was the best car buying experience I have ever had. Everyone I worked with in sales & finance went above and beyond my expectations. I had the pleasure of working closely with both Alex, Inna & Tony, and for the first time in my many years of car buying experience, I felt like a dealership was really working with me for my benefit. More

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Best car buying experience thanks to Joey I had the best experience ever buying my Subaru ascent. Joey was my salesman and greeted me with a smile and was a pleasure to work with throughout th I had the best experience ever buying my Subaru ascent. Joey was my salesman and greeted me with a smile and was a pleasure to work with throughout the whole process. I got a great deal and he made it easy! I highly recommend Stateline Subaru More

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Great Experience at Stateline Subaru!! Our sales person, Steven Chaves, was extremely helpful and knowledgeable and helped to make this purchase a very comfortable one for us. it was wonde Our sales person, Steven Chaves, was extremely helpful and knowledgeable and helped to make this purchase a very comfortable one for us. it was wonderful to deal with someone who made buying easy with no pressure involved! Steven took the time to go over all the marvelous features of the car with us and insisted we call him if we ever have a question. Great sales person! We also had the pleasure of working with Inna Perez. We have purchased many cars through the years and have dealt with many sales managers but no one like Inna! She was extremely sensitive to our needs and budget and helped us to get the car we love at the price we are happy with! Her friendly disposition is a real plus! More

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Worth the dance. Buying a car is like going to the dentist it plain sucks! However, after the usual haggling I feel as if I got a fair deal all things considered. Ba Buying a car is like going to the dentist it plain sucks! However, after the usual haggling I feel as if I got a fair deal all things considered. Basically here’s a run down of our buying experience. I knew I wanted a 19 Forester and after visiting a local dealer who said they would honor the published discount offered by Stateline lowballed me on my trade in I figured Id take the drive to Stateline. After speaking with the lovely Tracy on the phone we scheduled a visit and arrived a half an hour early. Upon exiting the vehicle we were warmly greeted by Drew the salesman who although new to car sales was certainly knowledgeable about the car and its operating features. Particularly, all the gadgets these cars have in them nowadays. We test drove the 19 and Drew was great not telling us we couldn’t go on the highway etc. straightforward guy highly recommended. Now the fun part the haggling. You know the usual dance meet my manager and the whole corporate structure. Bottom line after a few back and forths a deal was made at their advertised price along with a fair trade value for my trade. All in all I would recommend this dealership, staffed by very competent people they are willing to be reasonable. Now let’s hope the car does it’s part. More

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Great customer service! We had a great experience at Stateline Subaru. Our sales person Krystle Matos was professional, knowledgeable & made our new car buying experience a c We had a great experience at Stateline Subaru. Our sales person Krystle Matos was professional, knowledgeable & made our new car buying experience a comfortable one. We would recommend Krystle & Inna at Stateline to all!! Super happy customers & we love our car! More

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Stormy surprise I stopped in on a stormy Thursday afternoon to heck out what I thought was a pipe dream. I ended up meeting with Inna who was both personal and profes I stopped in on a stormy Thursday afternoon to heck out what I thought was a pipe dream. I ended up meeting with Inna who was both personal and professional. After a hilarious conversation about the eye sight feature neither of us will forget, we took our stormy test drive. By the end of the evening I had a contract for an affordable lease on my first car made in the 2000 teens. More

by GOBOSOX5 Verified Customer Verified Customer

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Everyone was very helpful and informative. Jim Sullivan was a great sales person. Customer service was excellent and financing was easy. We are very satisfied with our purchase and experience. Jim Sullivan was a great sales person. Customer service was excellent and financing was easy. We are very satisfied with our purchase and experience. Thanks More

by CMSULLY714 Verified Customer Verified Customer

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Easy and comfortable. Not overly pressured. I really liked my salesman Rick. He was kind and understanding so i trusted him more than most salesman. I had to go back to get my review of the car I really liked my salesman Rick. He was kind and understanding so i trusted him more than most salesman. I had to go back to get my review of the cars many tech abilities and Damien new his stuff. He went over everything as well as helping me set up some presets. They were quite accommodating. More

by HUBBLE13 Verified Customer Verified Customer

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positives & negatives First the positive . What sealed the deal for me was the professionalism of the salesman , Jonathan Theodat. He was friendly, courteous and very knowl First the positive . What sealed the deal for me was the professionalism of the salesman , Jonathan Theodat. He was friendly, courteous and very knowledgeable about the Crosstrek. In this social media age where a person can buy a car on line without even leaving the confines of their home, the quality of customer service will dictate if the dealership not only survives but thrives. Jonathan Theodat exceeded my expectations in this category. I also want to commend Damian Carvalho for his patience in going over the features of my new car. As a senior citizen, this advanced technology is like a foreign language to me and he went out of his way to make sure I felt comfortable operating the vehicle. My only negative comment was with the sales manager Inna Perez . I did not appreciate her strong arm tactics and condescending remarks with regards to my ambivalence in purchasing the vehicle.. She embarrassed me by stating that the salesman does not get a salary and only gets a commission and since he spent a considerable amount of time with me it should factor in to my decision. While her intentions may have been to help the salesperson, my opinion was that the remark was totally inappropriate. . More

by smathias99 Verified Customer Verified Customer

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Very courteous and professional dealership I had wheel locks put on my new Subaru Forester and the wait time was not very long, everyone was very professional and showed an Intrest in my car an I had wheel locks put on my new Subaru Forester and the wait time was not very long, everyone was very professional and showed an Intrest in my car and how I was treated More

by ENG3SPECHAZ1 Verified Customer Verified Customer

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