Ira Jackson-Carpenter | Page 16

Amazing Experience! Amazing Team! We worked with Tony Spitalieri, Mark Lyons and Ira today. We were turning in the two Accords we had leased 3 years ago and getting new cars. We like We worked with Tony Spitalieri, Mark Lyons and Ira today. We were turning in the two Accords we had leased 3 years ago and getting new cars. We liked Jay Honda so much last time we were there we drove from Vermilion to Bedford to get our cars from them. We will stay loyal to them regardless of the drive. These guys are truly amazing. They are attentive, knowledgeable and honest. We do not haggle with them over pricing for hours. We do quite a bit a research on the internet before going to pick ours cars just to make certain we are getting a good deal. They have always come to the table with a great deal without us having to haggle. They have earned our trust and our loyalty! Tony worked hard to make sure the process went smoothly and we got what we wanted. I would recommend them to anybody! More

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Great service The staff was very friendly and easy to work with. They answered all the questions I had and were very thorough. They were very helpful. The staff was very friendly and easy to work with. They answered all the questions I had and were very thorough. They were very helpful. More

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Good Experience, Great People. I worked Tony Spitalieri to secure my first lease. I've always paid cash for my previous cars, through private sellers, and I was concerned about gett I worked Tony Spitalieri to secure my first lease. I've always paid cash for my previous cars, through private sellers, and I was concerned about getting strong-armed into a car or deal I didn't want. Tony immediately put those concerns to rest. I got the exact car I wanted, for a great monthly payment. They didn't have it on the lot, but they were able to locate it and deliver in under a week. I was never pressured to settle for something in house. Ira Jackson-Carpenter handled my financing and he was warm, open, and did a great job explaining the process to me. I'm looking forward to being a Jay Honda customer for years to come! More

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Easy process 5 Star experience from Tony Spitalieri and the Jay Honda staff. Everything from start to finish was such an easy process and I did not feel pressured 5 Star experience from Tony Spitalieri and the Jay Honda staff. Everything from start to finish was such an easy process and I did not feel pressured once. They took care of me and my needs to make sure I was happy. We have now leased 5 vehicles from Tony and will continue to do so. You can't find this service any where else. More

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Great Answered all my questions about my new vehicle And showed me some features I didn't realize it had. Every employee at the dealership that I walked by Answered all my questions about my new vehicle And showed me some features I didn't realize it had. Every employee at the dealership that I walked by said hi to me More

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"Wonderful Experience" I had a wonderful experience purchasing my new car from Jay Honda. I was anxious about purchasing a car,and my sister and I, went to Jay Honda and Om I had a wonderful experience purchasing my new car from Jay Honda. I was anxious about purchasing a car,and my sister and I, went to Jay Honda and Omar Jefferies assisted me with purchasing my new Honda. He assisted me by being patient, answering all my questions, product knowledge, as well as having a great conversation about many topics, putting me at ease, so that I could have a "wonderful experience" purchasing my car. I also like to thank the staff, and Ira for a "wonderful experience". More

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Pleasent experience I am completely satisfied with my new Car transaction with Jay Honda. The whole process was breeze and especially thanks for Mr. Marc and Mr. Paul. Th I am completely satisfied with my new Car transaction with Jay Honda. The whole process was breeze and especially thanks for Mr. Marc and Mr. Paul. They whole process was very pleasant and they reached my expectations. They got me what I want. Thank you Mr. Marc. They made me any my family very happy. Thanks again and looking forward to do business with Jay Honda again in near future. More

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Excellent! Completely satisfied. Raquel (Rocky) Reyes worked with us and proved to be the perfect match for us. We were fortunate that she was the first person Completely satisfied. Raquel (Rocky) Reyes worked with us and proved to be the perfect match for us. We were fortunate that she was the first person to approach us as we were walking through the showroom. Her demeanor was friendly and helpful and never forceful in her approach. We clicked immediately. We explained what we were looking for in a new vehicle and why, sat down with her and in no time she presented us with what would work for us. She continued to work with us throughout the leasing process right through until we drove away. I know that we can turn to her with any follow-up questions or concerns, I also have to mention Ira Jackson-Carpenter who was so pleasant to work with regarding financing. Our interaction was pleasant during the process we discussed the Cavs and the Indians...he made it fun as I signed paper after paper. Add to that how wonderful Jeff Wells was. He finalized a few details and he did it superbly. We traded in our 2004 Civic which we bought at Jay's and I know we'll be back. Thank you to everyone we worked with. More

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Simply amazing! The most enjoyable car buying experience! After two Toyotas, I found that Honda had more safety features and more technology, so I was prepared to change. I met Tony Spitalieri. He was so he After two Toyotas, I found that Honda had more safety features and more technology, so I was prepared to change. I met Tony Spitalieri. He was so helpful and knowledgeable and helped me select the appropriate model for me. Additionally, Jeff Wells carefully explained much of the technology to me. This was extremely helpful, as well. Finally, on the day I picked up my new baby, "Steller's Jay," Ira Jackson-Carpenter made the paperwork a breeze. He was extremely personable and knowledgeable. He made the financing actually a pleasant experience. Thanks, also to Mark, the manager for his help. And to Lauryn for her warmth and friendliness. She really made the experience delightful! I also met my daughter's service writer, Gail. She let me know that she would always be there for me in the service department. Talia Gerstein More

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Just Enough My first experience at Jay Honda was pleasant, informative and rewarding. My sales associate, Paul Labonte, answered my questions and gave me just en My first experience at Jay Honda was pleasant, informative and rewarding. My sales associate, Paul Labonte, answered my questions and gave me just enough attention while not pressuring me into more than I was ready for. In the end, I made the decision to purchase a CR-V. I feel I received a fair price and the assurance of return visits if I had any questions or concerns. I'm looking forward to my future with my new CR-V and would certainly entertain the possibility of returning when it is time again to purchase another vehicle. More

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