Ira Jackson-Carpenter | Page 18

Overall excellent DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to have provided a more thorough breakout of each iteration of proposed sale/trade-in value, but overall very effective to work with. More

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Great staff! The staff at Jay Honda was extremely pleasant and helpful. During my visit their computers were down and they still managed to get the job done. They The staff at Jay Honda was extremely pleasant and helpful. During my visit their computers were down and they still managed to get the job done. They continued to apologize about the inconvenience. I love my new vehicle! Jay Honda keep up the great work, your customer service is superb! Thanks Miles and Ira! Miles is not listed in the list of sales reps he was awesome! More

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Great! Brandon Sipp and Patrick Mace were great to work with. They made the car buying experience comfortable and easy. Helped us find just what we were look Brandon Sipp and Patrick Mace were great to work with. They made the car buying experience comfortable and easy. Helped us find just what we were looking for. More

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outstanding. Every time I go there for service they are so nice on point get you in and out they take time to talk to you about your car if something is needed Gai Every time I go there for service they are so nice on point get you in and out they take time to talk to you about your car if something is needed Gail and Mike are one of a kind keep up the good work. More

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A Great Experience!! I recently leased an Odyssey and a Civic from Jay Honda. When I left the dealership, I felt like I got an excellent deal on both vehicles. My salesman I recently leased an Odyssey and a Civic from Jay Honda. When I left the dealership, I felt like I got an excellent deal on both vehicles. My salesman, Tony Spitalieri, and his assistant Sean McGrath did an amazing job getting me out my lease early and into two great vehicles. Also, the sales manager Jamie Pilla did a fantastic job getting the deal done. Finally, the finance manager, Ira Jackson-Carpenter handled all the paperwork very efficiently. I have been dealing with Jay Honda for many years and would highly recommend the dealership. More

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Professional staff. Great service. Knowledgable salesperson Second transaction at Jay. Another great experience. Pat was very knowledgable about the vehicles. Deal was made quickly and Ira made the paperwork Second transaction at Jay. Another great experience. Pat was very knowledgable about the vehicles. Deal was made quickly and Ira made the paperwork fast and fun. Nice touch by Jeff to introduce me to the service department. Definitely return for a third car someday. More

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Leased a new Odyssey Worked with Charles, Mark, and Ira at Jay Honda yesterday to lease a new Odyssey for my wife. The experience was great. We'd done some of the work o Worked with Charles, Mark, and Ira at Jay Honda yesterday to lease a new Odyssey for my wife. The experience was great. We'd done some of the work over the phone but I was still very impressed that we were there less than two hours total, including Charles showing my wife how to work all the tech in the car and putting the temp tag on for us. Wanted to call out the GM Mark Lyon in particular since he's clearly setting the right tone in this dealership. My only compliant is that they would not sell me the little 1972 Honda 600 they have on display in the showroom :-). More

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Great Customer Service Lauryn I took my Mom to Jay Honda back in Feb 2016 and when we arrived it was a busy Saturday afternoon and all of the sales people were busy, but Lauryn who I took my Mom to Jay Honda back in Feb 2016 and when we arrived it was a busy Saturday afternoon and all of the sales people were busy, but Lauryn who's the receptionist not only greeted us she also SOLD my Mom her 16 CRV!!! I was so pleased with her service that I went back and purchased a 16 Accord sedan and I only wanted to work with Lauryn, because she's warm, welcoming, and caring, I not only got a great deal on my Accord thanks to her and Joe(finance manager ) I also made a my friend/sister!!! Thank you soooo much Lauryn you're the BEST!!! I'll let everyone in the market for a new car to come see you LAURYN!! K. Hill More

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Excellent buying experience From the moment we walked in to look at the 2016 Pilot EX-L, everyone was friendly, helpful and engaging. Dennis Jenkins, your outgoing demeanor and From the moment we walked in to look at the 2016 Pilot EX-L, everyone was friendly, helpful and engaging. Dennis Jenkins, your outgoing demeanor and knowledge about the car helped to confirm to us we were making the right decision. Thank you to the entire team for working with us on this purchase and for the great experience! More

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Actually had fun! The guys were so helpful! They had fun and you could tell they love their jobs. Each person who helped from the one who greeted us to the ladies in th The guys were so helpful! They had fun and you could tell they love their jobs. Each person who helped from the one who greeted us to the ladies in the back who helped with the license plate was polite, eager to help, and easy to talk to. I really had a good time and felt at ease with making the biggest purchase of my life so far. Would absolutely recommend. More

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