265 Reviews
Write a Review265 Reviews of Ira Jackson-Carpenter
January 30, 2017
Another great experience There is a reason we keep coming back to see Tony at Jay Honda--he is friendly without being pushy, and we feel confident that we're getting a good de There is a reason we keep coming back to see Tony at Jay Honda--he is friendly without being pushy, and we feel confident that we're getting a good deal. Tony took the time to show me all of the features of my new car, even setting up my bluetooth, so I could leave the lot knowing how everything works. Ira was very personable and had all of my paperwork ready to go, so all I had to do was sign and go. We have referred our family and friends, and will continue to do business with Tony in the future. More
Other Employees Tagged: Tony Spitalieri
January 28, 2017
A breath of fresh air Last week was my second time at Jay Honda. My first time was 3 years ago when I leased a civic and Ira was my salesperson. Since then Ira has moved to Last week was my second time at Jay Honda. My first time was 3 years ago when I leased a civic and Ira was my salesperson. Since then Ira has moved to a different position so I was super nervous to go to someone new. Omar contacted me a few times coming up on the time when my lease was due to see where I was in the process. When I got there Omar had a huge smile and a big friendly voice. He immediately made me feel comfortable. I was super impressed by how much he knew about all the cars available and gave a ton of practical advice. Ira was amazing at getting everything done quickly and even did more than I hoped or even expected. They were both respectful of my budget and my car buying needs. I didn't feel pressured and ultimately ended up with a great car under what my max budget was. Omar took 30 extra minutes after all my paperwork was signed to show me how to work everything in my new car and went over some of the videos on the Hondatech tutor website with me. Both Omar and Ira made my car buying experience like something out of a commercial. They work so well together and are friendly, knowledgeable and efficient. I have recommended this dealership to anyone that will listen all because of the exceptional customer service from these two. In an industry where some people are trying to get people in and out and the stereotypes of people putting you into anything to get a deal done, these two are a breath of fresh air and the art of working with people is not lost on them. More
Other Employees Tagged: Omar Jeffries
January 21, 2017
Exceptional, again! Second time working with Jay Honda - and with Tony. Everyone there is so personable, helpful and friendly. I end up in delightful conversations every Second time working with Jay Honda - and with Tony. Everyone there is so personable, helpful and friendly. I end up in delightful conversations everywhere I turn when I'm there. I'm grateful to have a pace to go where it doesn't feel like they're wheelin' and dealin'. Instead, I feel heard and respected. More
Other Employees Tagged: Tony Spitalieri
January 08, 2017
Great Dealer Everyone was very friendly and very professional. Dealer was clean and felt very welcoming. I would recommend anyone in the market for a car to check Everyone was very friendly and very professional. Dealer was clean and felt very welcoming. I would recommend anyone in the market for a car to check out Jay Honda. More
Other Employees Tagged: Tony Spitalieri
December 31, 2016
Trust Jay Honda The most courteous staff from porter to manager. They go above and beyond to help you choose the best car for your money. We like them so much, we ju The most courteous staff from porter to manager. They go above and beyond to help you choose the best car for your money. We like them so much, we just bought our 2nd Civic this year. Can't say enough about them! More
Other Employees Tagged: Gail Douglas, James Hunziker, Lauryn Saunders, Jamie and Terry
December 30, 2016
Jay Honda is THE BEST dealership! Tony Spitalieri is an amazing gentleman to work with. He doesn't waste time and really listens. I have gotten my last two cars from him and I couldn Tony Spitalieri is an amazing gentleman to work with. He doesn't waste time and really listens. I have gotten my last two cars from him and I couldn't be happier with him as my sales guy. Every time we walk in the door, everyone is so friendly (especially the receptionist). When it came time to sign our papers, Ira made it a fantastic experience. He is funny, entertaining and efficient. We will never shop anywhere else for out vehicles. More
Other Employees Tagged: Tony Spitalieri
December 30, 2016
Professional There was not one person who I met that was not pleasant, helpful,and accommodating. They wanted to find the best deal but we're not pushy. Tony Spita There was not one person who I met that was not pleasant, helpful,and accommodating. They wanted to find the best deal but we're not pushy. Tony Spitalieri was wonderful. This was my second time buying a Honda from Tony and I would recommend him to everyone. More
Other Employees Tagged: Tony Spitalieri, Jamie Pilla
December 28, 2016
Personal customer satisfaction Tony Spitalieri has made my looking forward to 2017 a real exciting time. Tony spent several weeks with me working out a deal that was right for mysel Tony Spitalieri has made my looking forward to 2017 a real exciting time. Tony spent several weeks with me working out a deal that was right for myself and my current position in life. Going through hard times is not very easy but it's people like Tony that help u make it thru. Tony was extremely professional, courteous, and understanding of my financial situation. With that being said he took the business end of buying a car out of the picture and dealt with me on a personal level. For that reason I will be a repeat customer of his for years to come. All of my family, friends, and co-workers will know my story and hopefully will bring him more business. In closing Tony was a fantastic person not salesman to deal with and I really appreciated it greatly! More
Other Employees Tagged: Tony Spitalieri
December 28, 2016
Amazing Experience! Amazing Team! We worked with Tony Spitalieri, Mark Lyons and Ira today. We were turning in the two Accords we had leased 3 years ago and getting new cars. We like We worked with Tony Spitalieri, Mark Lyons and Ira today. We were turning in the two Accords we had leased 3 years ago and getting new cars. We liked Jay Honda so much last time we were there we drove from Vermilion to Bedford to get our cars from them. We will stay loyal to them regardless of the drive. These guys are truly amazing. They are attentive, knowledgeable and honest. We do not haggle with them over pricing for hours. We do quite a bit a research on the internet before going to pick ours cars just to make certain we are getting a good deal. They have always come to the table with a great deal without us having to haggle. They have earned our trust and our loyalty! Tony worked hard to make sure the process went smoothly and we got what we wanted. I would recommend them to anybody! More
Other Employees Tagged: Tony Spitalieri
December 23, 2016
Great service The staff was very friendly and easy to work with. They answered all the questions I had and were very thorough. They were very helpful. The staff was very friendly and easy to work with. They answered all the questions I had and were very thorough. They were very helpful. More
Other Employees Tagged: Tony Spitalieri, Jeff Wells

