265 Reviews
Write a Review265 Reviews of Ira Jackson-Carpenter
December 17, 2016
Good Experience, Great People. I worked Tony Spitalieri to secure my first lease. I've always paid cash for my previous cars, through private sellers, and I was concerned about gett I worked Tony Spitalieri to secure my first lease. I've always paid cash for my previous cars, through private sellers, and I was concerned about getting strong-armed into a car or deal I didn't want. Tony immediately put those concerns to rest. I got the exact car I wanted, for a great monthly payment. They didn't have it on the lot, but they were able to locate it and deliver in under a week. I was never pressured to settle for something in house. Ira Jackson-Carpenter handled my financing and he was warm, open, and did a great job explaining the process to me. I'm looking forward to being a Jay Honda customer for years to come! More
Other Employees Tagged: Tony Spitalieri
December 11, 2016
Easy process 5 Star experience from Tony Spitalieri and the Jay Honda staff. Everything from start to finish was such an easy process and I did not feel pressured 5 Star experience from Tony Spitalieri and the Jay Honda staff. Everything from start to finish was such an easy process and I did not feel pressured once. They took care of me and my needs to make sure I was happy. We have now leased 5 vehicles from Tony and will continue to do so. You can't find this service any where else. More
Other Employees Tagged: Tony Spitalieri
December 05, 2016
Great Answered all my questions about my new vehicle And showed me some features I didn't realize it had. Every employee at the dealership that I walked by Answered all my questions about my new vehicle And showed me some features I didn't realize it had. Every employee at the dealership that I walked by said hi to me More
Other Employees Tagged: Tony Spitalieri
November 28, 2016
"Wonderful Experience" I had a wonderful experience purchasing my new car from Jay Honda. I was anxious about purchasing a car,and my sister and I, went to Jay Honda and Om I had a wonderful experience purchasing my new car from Jay Honda. I was anxious about purchasing a car,and my sister and I, went to Jay Honda and Omar Jefferies assisted me with purchasing my new Honda. He assisted me by being patient, answering all my questions, product knowledge, as well as having a great conversation about many topics, putting me at ease, so that I could have a "wonderful experience" purchasing my car. I also like to thank the staff, and Ira for a "wonderful experience". More
Other Employees Tagged: Omar Jeffries
November 13, 2016
Pleasent experience I am completely satisfied with my new Car transaction with Jay Honda. The whole process was breeze and especially thanks for Mr. Marc and Mr. Paul. Th I am completely satisfied with my new Car transaction with Jay Honda. The whole process was breeze and especially thanks for Mr. Marc and Mr. Paul. They whole process was very pleasant and they reached my expectations. They got me what I want. Thank you Mr. Marc. They made me any my family very happy. Thanks again and looking forward to do business with Jay Honda again in near future. More
Other Employees Tagged: Paul Labonte and Marc Lyon
November 05, 2016
Excellent! Completely satisfied. Raquel (Rocky) Reyes worked with us and proved to be the perfect match for us. We were fortunate that she was the first person Completely satisfied. Raquel (Rocky) Reyes worked with us and proved to be the perfect match for us. We were fortunate that she was the first person to approach us as we were walking through the showroom. Her demeanor was friendly and helpful and never forceful in her approach. We clicked immediately. We explained what we were looking for in a new vehicle and why, sat down with her and in no time she presented us with what would work for us. She continued to work with us throughout the leasing process right through until we drove away. I know that we can turn to her with any follow-up questions or concerns, I also have to mention Ira Jackson-Carpenter who was so pleasant to work with regarding financing. Our interaction was pleasant during the process we discussed the Cavs and the Indians...he made it fun as I signed paper after paper. Add to that how wonderful Jeff Wells was. He finalized a few details and he did it superbly. We traded in our 2004 Civic which we bought at Jay's and I know we'll be back. Thank you to everyone we worked with. More
Other Employees Tagged: Jeff Wells, Raquel Reyes
October 24, 2016
Simply amazing! The most enjoyable car buying experience! After two Toyotas, I found that Honda had more safety features and more technology, so I was prepared to change. I met Tony Spitalieri. He was so he After two Toyotas, I found that Honda had more safety features and more technology, so I was prepared to change. I met Tony Spitalieri. He was so helpful and knowledgeable and helped me select the appropriate model for me. Additionally, Jeff Wells carefully explained much of the technology to me. This was extremely helpful, as well. Finally, on the day I picked up my new baby, "Steller's Jay," Ira Jackson-Carpenter made the paperwork a breeze. He was extremely personable and knowledgeable. He made the financing actually a pleasant experience. Thanks, also to Mark, the manager for his help. And to Lauryn for her warmth and friendliness. She really made the experience delightful! I also met my daughter's service writer, Gail. She let me know that she would always be there for me in the service department. Talia Gerstein More
Other Employees Tagged: Gail Douglas, Lauryn Saunders, Tony Spitalieri, Jeff Wells
October 19, 2016
Just Enough My first experience at Jay Honda was pleasant, informative and rewarding. My sales associate, Paul Labonte, answered my questions and gave me just en My first experience at Jay Honda was pleasant, informative and rewarding. My sales associate, Paul Labonte, answered my questions and gave me just enough attention while not pressuring me into more than I was ready for. In the end, I made the decision to purchase a CR-V. I feel I received a fair price and the assurance of return visits if I had any questions or concerns. I'm looking forward to my future with my new CR-V and would certainly entertain the possibility of returning when it is time again to purchase another vehicle. More
Other Employees Tagged: Paul Labonte
October 10, 2016
Stress free, quick, great customer service. I leased a new Honda Civic from Tony Spitalieri, he made the process very easy for me and was extremely helpful in answering any questions I had regar I leased a new Honda Civic from Tony Spitalieri, he made the process very easy for me and was extremely helpful in answering any questions I had regarding the vehicle. He also made it quick and painless to get the right fit for myself. More
Other Employees Tagged: Tony Spitalieri
October 06, 2016
Gee B's 2017 Accord Purchase Great buying experience at Jay Honda. Our sales person, Dennis Jenkins was awesome. Dennis worked diligently to negotiate our deal for our 2017 Accor Great buying experience at Jay Honda. Our sales person, Dennis Jenkins was awesome. Dennis worked diligently to negotiate our deal for our 2017 Accord. He worked tirelessly to find our vehicle of choice. We love our new car and we highly recommend buying your next Honda from Jay Honda. The supporting team was also great, the sales manager and finance person(Ira) were friendly and personable. More
Other Employees Tagged: Dennis Jenkins

