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Irlanne Pollard
Irlanne Pollard at Mercedes-Benz of Georgetown
Refer Me

Irlanne Pollard | Page 2

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Irlanne Pollard

November 03, 2023

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Good and professional. Suggested the options with video. Easy to understand what needs to be done. Nice More

by Osamu
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Nov 07, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

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The service was great, advisor she nice, friendly & helpful.. I have no issues at all More

by Huong Nguyen
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Nov 01, 2023

Mercedes-Benz of Georgetown responded

We are glad to hear that you had a positive experience with the service and the advisor. It's always great when you receive excellent customer service and assistance. We appreciate your business and look forward to assisting you in the future.

October 21, 2023

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She was friendly and professional good customer skills I will be back soon Thank you for your service More

by mwah4950
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Oct 24, 2023

Mercedes-Benz of Georgetown responded

We are glad to hear that the person you interacted with was friendly and professional, with good customer service skills. It's wonderful that you plan to return in the future. We appreciate your business. We look forward to assisting you in the future.

October 02, 2023

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When I think the car its fix, and than, I'll make my statement. Right now I need to make another appointment More

by jmedina
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Oct 02, 2023

jmedina responded

I was feeling unsafe after I took the car out. Now, I felt safe drive my car. Thank you

Oct 03, 2023

Mercedes-Benz of Georgetown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 18, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize that you felt unsafe after your recent service. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Pace Bixler General Manager pbixler@mbofgeorgetown.com

September 27, 2023

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Great service! Love our Mercedes!! We have used them over the last 10 years & continue to return! Thanks Mercedes -Benz of Georgetown More

by Tera Maxwell
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Yes

Other Employees Tagged: Daniel Reicherts

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Sep 29, 2023

Mercedes-Benz of Georgetown responded

We're absolutely thrilled to hear about your great service experiences and your love for your Mercedes-Benz! Your loyalty over the past 10 years means a lot to us, and we're delighted to have you as part of our Mercedes-Benz of Georgetown family. Thank you for your kind words and for choosing us for your automotive needs. We look forward to continuing to provide you with exceptional service and ensuring you enjoy your Mercedes-Benz for many more years to come!

September 22, 2023

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Quick and excellent service! ! Customer service was great. I was comfortable and all the available amenities made the wait a breeze! More

by Keshone R.
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Sep 26, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 05, 2023

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Everyone we had contact with today was very professional and helpful and knowledgeable we had a good experience. More

by Sam
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Yes

Other Employees Tagged: Daniel Reicherts

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Sep 07, 2023

Mercedes-Benz of Georgetown responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Mercedes-Benz of Georgetown! We appreciate your business!

September 04, 2023

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Great Customer Service Irlanne was a great help and easy to talk too thx ☺️ guys More

by src 1235
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Sep 07, 2023

Mercedes-Benz of Georgetown responded

We are thrilled that Irlanne provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 04, 2023

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I am impressed by how Irlanne assisted me selecting options for the needed service. She stayed connected the entire time. Irlanne's professionalism is top notch. I am also happy with the courteous way More

by niyiagbaje
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Sep 10, 2023

Mercedes-Benz of Georgetown responded

We are glad we could help!

September 02, 2023

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Found safety issue repairs that needed to be fixed and made the necessary repairs while in shop More

by Tsnyder
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Yes
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Sep 06, 2023

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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