Irlanne Pollard

Irene was very helpful, she kept me informed of there every step. I was very satisfied with their service. Thank you every step. I was very satisfied with their service. Thank you More

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Irlanne was very helpful, kept me updated on every step of the service. Every time I go down for service, I get great service. of the service. Every time I go down for service, I get great service. More

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I love my Mecerdes, this facility keeps me informed by sending messages via App. It is easy to make an appointment, the facility is always clean and the service is excellent. This facility provides awesom sending messages via App. It is easy to make an appointment, the facility is always clean and the service is excellent. This facility provides awesome customer service and maintenance care. When I leave the facility I can rest assure that my vehicle was in good hands. Thank you! More

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This dealership has courteous staff. The staff is also very professional and seeks to provide you with quality service. The staff is also very professional and seeks to provide you with quality service. More

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Irlane is a great service tech. She is professional and gave excellent customer service. Avod Mercedes of Austin on Airport Blvd at all costs! Worth the 25 min drive! She is professional and gave excellent customer service. Avod Mercedes of Austin on Airport Blvd at all costs! Worth the 25 min drive! More

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Very professional as well as personable. Service was excellent. I would use this dealership again recommend their service to anyone Service was excellent. I would use this dealership again recommend their service to anyone More

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They didn’t honour their quote they emailed me they said they didn’t put the price for tires but they put price for reseal this is the first time I feel like I am getting scammed.The manager tried to take c they didn’t put the price for tires but they put price for reseal this is the first time I feel like I am getting scammed.The manager tried to take care of me and he gave me 15% off but when I told prices that they send me in the email emopoyees were laughing telling me that its not the price its so cheap for tires.I was just telling the email quote More

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My service advisor irlanne pollard was nice and explained everything the did. Thank you very much everything the did. Thank you very much More

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Very professional. My advisor was very helpful! Love that they provided video for suggested repairs! Very efficient!! My advisor was very helpful! Love that they provided video for suggested repairs! Very efficient!! More

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They did a good job. Quick response and took care of my wife’s tire Quick response and took care of my wife’s tire More

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