Irnes Masic
Irnes Masic at Lou Sobh Volkswagen of Athens

Irnes Masic | Page 2

Sales Manager

Lou Sobh Volkswagen of Athens

4565 Atlanta Hwy
Athens, GA 30606

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Irnes Masic

October 29, 2025

Dealership Rating
Employee Rating

I purchased a vehicle here, I just don’t feel like they fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes More

by Jersey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Parsons

Oct 31, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience. We’re truly sorry to hear that your recent purchase didn’t meet your expectations. We strive to do our best to ensure every customer feels valued and confident in their purchase, so your feedback is not being overlooked. We are currently reviewing your experience with our team to better understand what happened and how we can improve. We appreciate your recognition of Irnes and will make sure your comments are shared with our staff as we work to enhance our process and service for all customers.

September 23, 2025

Dealership Rating
Employee Rating

Clean, neat showroom with helpful staff. Easily the best experience I’ve had purchasing a new vehicle. More

by jlangston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Owens , Jonathan Waggoner

Sep 24, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for your kind words! We’re so glad to hear that our showroom and team made this your best car-buying experience yet. Enjoy your new vehicle, and we look forward to serving you again in the future!

September 09, 2025

Dealership Rating
Employee Rating

Dave and Irnes were spectacular! The best care I’ve ever received! Will go to them in the future! More

by TwoTimeLegandaryCarBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Sobh, Dave Owens, Tyler LePage , Mason Reynolds

Sep 10, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience! We’re thrilled to hear Dave and Irnes provided you with such great care. We’ll be happy to see you again in the future!

August 25, 2025

Dealership Rating
Employee Rating

We purchased our ID Buzz online. Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropp More

by susan.harrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Parsons, Mason Reynolds

Aug 27, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience, Susan. While we’re glad you love your new ID Buzz, we’re truly sorry the buying process and follow-up support did not meet expectations. We should have ensured you received a full introduction to your vehicle, and we regret that was missed. Our sales team will be reaching out to work with you toward a solution, and we’d be happy to answer any questions to make sure you’re fully comfortable with your Buzz.

August 12, 2025

Dealership Rating
Employee Rating

My wife and I came for our first new car purchasing experience, and as young adults this can be a very overwhelming time. Dave and Irnes made sure everything was smooth, clearly communicated, and that More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Owens

Aug 12, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience! We’re so glad Dave and Irnes made your first new car purchase smooth and comfortable. We appreciate your trust in us and wish you many happy miles in your new car!

August 03, 2025

Dealership Rating
Employee Rating

Everyone there was very polite and nice and was very thorough about helping me with my purchase and I would recommend you all to any and everybody I can cuz you have good service there and I love it the More

by smskitty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Owens , Jonathan Waggoner

Aug 04, 2025

Lou Sobh Volkswagen of Athens responded

Thank you so much! We're happy to hear you had a thorough and positive experience. We truly appreciate your recommendation and kind words!

July 31, 2025

Dealership Rating
Employee Rating

Everybody was so nice to me have me oil change was very good to me love it More

by sherrybradley12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Clark, Dave Owens, Cole Huff , Ethan Christian, Lindsey Crunkleton, Yuriy Grigoryan, Philly Tartaglia, Madison Trushaw

Aug 04, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re glad you had a great experience with your oil change and felt well taken care of!

July 31, 2025

Dealership Rating
Employee Rating

I really did not like the sales person that helped and he wanted a sale!😡 More

by cesarejackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I don't remember the person I worked with.

Aug 04, 2025

Lou Sobh Volkswagen of Athens responded

We’re sorry to hear about your experience. Your feedback is important, and we’ll work to improve. Thank you for sharing.

July 26, 2025

Dealership Rating
Employee Rating

Perhaps the best and easiest car buying experience ever. Absolutely no bull! Respectful, friendly people ! More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Parsons

Jul 28, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re thrilled to hear you had such a straightforward and positive car-buying experience with us. Your kind words mean a lot!

July 23, 2025

Dealership Rating
Employee Rating

As much as I dislike car shopping, Lindsey made it better! We picked out the car we wanted, gave it a test drive and purchased it the next day! Thank you! More

by sdt35uga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Crunkleton, Mason Reynolds

Jul 23, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re so glad Lindsey helped make the process smooth and enjoyable. Enjoy your new car!

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