Irnes Masic

Great experience. Melanie was a pleasure to work with. Look forward to continued service with the dealership. Melanie was a pleasure to work with. Look forward to continued service with the dealership. More

by amybell1873 Verified Customer Verified Customer

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My david was a very good person Very good ? ? He is ?? best He was the gr8 help n explain us the best ? He is ?? best He was the gr8 help n explain us the best More

by TehzeemD Verified Customer Verified Customer

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I had an incredible experience at Lou Sobh Volkswagen getting into my new GTI. From start to finish, the team took great care of me. Makayla Martin was an absolute rockstar. She completely broke the mol getting into my new GTI. From start to finish, the team took great care of me. Makayla Martin was an absolute rockstar. She completely broke the mold of the typical, mundane sales rep; she was candid, informative, and genuinely fun to work with. She made the entire process enjoyable and never hesitated to track down answers to any question I had. Mason was a class act as well, helping guide everything toward exactly where I wanted to be with the deal. I also want to shoutout Irnes, who made all the paperwork smooth, simple, and painless. I’ve been to a lot of dealerships and spent plenty of time finalizing car deals, but the Lou Sobh family stood out. I’m super grateful for how well they took care of me. If you’re in the market for a car, Makayla is the real deal — she has my highest recommendation. More

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Lou Sobh VW of Athens was so easy to deal with. Very transparent pricing from the manufacturer discounts to dealer discounts to doc fee and TTL. Everything was laid out and easy to understand. Very transparent pricing from the manufacturer discounts to dealer discounts to doc fee and TTL. Everything was laid out and easy to understand. Could not have been a better experience. Very impressed. More

by barryjbeck123 Verified Customer Verified Customer

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Great experience Great experience, we will return. I come here for service also. Great experience, David is a great rep for the company. Randall is great in the service department. I come here for service also. Great experience, David is a great rep for the company. Randall is great in the service department. More

by aprillockwood96 Verified Customer Verified Customer

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Would not have bought the car had it now been for Austin! He was great! He was great! More

by anythingu Verified Customer Verified Customer

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I purchased a vehicle here, I just don’t feel like they fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes. I feel like these repairs should have been handled before they sold it, used or not. Irnes was great! But the rest of staff not sure. There’s just something off with the energy from the rest of the staff. Of course I’m African American , I don’t want to jump to that but it’s kind of hard not to considering I was in ATHENS GA. I definitely prefer you to go to “Irnes” for your car salesmen. I just wish it was at a different location. More

by Jersey Verified Customer Verified Customer

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Clean, neat showroom with helpful staff. Easily the best experience I’ve had purchasing a new vehicle. Easily the best experience I’ve had purchasing a new vehicle. More

by jlangston Verified Customer Verified Customer

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Dave and Irnes were spectacular! The best care I’ve ever received! Will go to them in the future! The best care I’ve ever received! Will go to them in the future! More

by TwoTimeLegandaryCarBuyer Verified Customer Verified Customer

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We purchased our ID Buzz online. Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropp Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropped off (loved that) and not one person at the dealership asked us if we needed any education on the vehicle. We have had to stumble around figuring things out. The vehicle is amazing, but I wouldn't purchase another vehicle from Lou Sobh. More

by susan.harrison Verified Customer Verified Customer

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