Irving Gonzalez
Irving Gonzalez at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Irving Gonzalez | Page 7

Sales Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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2.3
192 Reviews
2.3

192 Reviews

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192 Reviews of Irving Gonzalez

January 26, 2023

Dealership Rating
Employee Rating

Worst customer service experience! When we saw that their offices were dingy and dirty we should have walked away. When they told us the price was higher than advertised, we should've More

by armrest-broker-0j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Nuñez, Anthony/ sales

Jan 26, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 19, 2023

Dealership Rating
Employee Rating

They sold me a car that had to get an engine change 2 times in less than 4 months brand new 2023. Also the first time I got a car with them they messed up my ssc so I could not get a car anywhere else, a More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: The manager who answered the phone and hong up on me worst employee ever

Jan 19, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 18, 2022

Dealership Rating
Employee Rating

Worst place ever. Liars and screamed in my face. They need to shut down this place. Added over 1200$ to my agreed price and kept making up reasons why it was added. More

by DDwasDisrespected
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesus Francos, Michael Baez , Denis Angulo, Luis Fernandez, Rafael Servan, Manuel Vargas, Rolando Villanueva, Norka in Finance was impatient and rude

Dec 19, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 12, 2022

Dealership Rating
Employee Rating

Very effective , very attentive, a lot of variety of cars ,good prices, and very nice and kind. More

by laladelgado77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Rodriguez

Dec 12, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 03, 2022

Dealership Rating
Employee Rating

soy cliente de muchos y seguire por su atencion y dispuestos siempre a negociar y el cliente salga contento y feliz More

by TODADA39@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 24, 2022

Dealership Rating
Employee Rating

Good service. Knowledgeable staff. Would do business with them again and recommend to friends and others. More

by ZAP07271492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 23, 2022

Dealership Rating
Employee Rating

Mateo made my car buying experience quick and easy. I would definitely recommend him to anyone looking for a car. More

by CODBOSSMLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 14, 2022

Dealership Rating
Employee Rating

Excelente buena atención todo perfecto buen trabajador muy amable y explicativo para la compra del vehículo More

by LOREANAQUINTERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 14, 2022

Dealership Rating
Employee Rating

I needed a work van really bad and they wouldn't come down on the price at all. All 4 tires were bald, right mirror was cracked, windshield wipers making loud noise and the oil needed to be changed. I ha More

by ABE123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesus Francos , Don't remember the name of person

Nov 14, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com. We hope to hear back from you soon.

Nov 21, 2022

ABE123 responded

Last time you tried to fix the problem I was reroutred to about 5 different employees. Including the owners secretary. In the end I left a bunch of voicemails with no response. All you guys have to do is one of two things. Get better mechanics or start caring about what you sell to your customers. I drive all over south Florida and see your customers write on their car they bought a limon from you. It's probably safer to buy from those little shady car dealerships. At least with them you know you're potentially buying a broken car. I expected better from a big dealership such as yourselves.

November 12, 2022

Dealership Rating
Employee Rating

Son muy atentos siempre tratan de ayudar a sus clientes la verdad me lleve una buena impresión More

by madrugaleonleonel80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayra

Nov 13, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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