Isaac Caraveo
Isaac Caraveo at O'Meara Ford

Isaac Caraveo | Page 2

Fleet Sales Manager

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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3.3
25 Reviews

Languages Spoken

English English

Spanish Spanish

3.3

25 Reviews

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25 Reviews of Isaac Caraveo

October 20, 2022

Dealership Rating
Employee Rating

James very informative and helpful. Still trying to figure out the bells and whistles.still waiting for a copy of the extended warranty I purchased? More

by knlblyons
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: James Houtz, Chris Mata , Zach Steen

Oct 20, 2022

O'Meara Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 10, 2022

Dealership Rating
Employee Rating

I will never purchase another car from this dealership. Horrible customer service, manipulation and disrespect. Worked with The general and sales manager which both were absolutely no help and not profess More

by Morgan Walje
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Kuchle, Roger Condon , Joshua Dellemonache

Oct 11, 2022

O'Meara Ford responded

Hello Morgan, we're having trouble finding your information in our system here at O'Meara Ford. Our Manager Michael Parente would like you to reach out to him directly to discuss your experience. His number is 720-778-4456. Thank you!

October 10, 2022

Dealership Rating
Employee Rating

Haven't been contacted about the cracked windshield i was told would be replaced and there's no engine cover on the engine customer service was fine at the dealership More

by 37asen
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 12, 2022

O'Meara Ford responded

Thank you for taking the time to leave feedback. Can you reach out with your contact information so we can look into this?

September 04, 2022

Dealership Rating
Employee Rating

I'm a returning customer and am very happy with the service i recieve. They realky go above and beyond to help More

by giese.matt73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kuchle, Chris Mata , Joshua Dellemonache

Sep 05, 2022

O'Meara Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 19, 2022

Dealership Rating
Employee Rating

Tried to order a vehicle through them. Initially they were very responsive, and the ordering process was easy. After I placed my order and was waiting for the order bank to open, the deale More

by chraxter1122
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 23, 2022

O'Meara Ford responded

Thank you for your feedback. Could you send us your contact information so that we can look into this?

Aug 23, 2022

chraxter1122 responded

Of course. How would you like me to send you my contact information?

July 03, 2022

Dealership Rating
Employee Rating

Salesman was great but the manager raised the price after giving a quote. Wouldn't even fill the vehicle completely. I would not recommend due to sales manager. I'm very disappointed in the transaction. I w More

by Kronc42
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chase Chantala

Jul 07, 2022

O'Meara Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jul 07, 2022

Kronc42 responded

The level of distrust with your dealership is the fact that I was quoted a priced on Friday night. I came back on Saturday to purchase a vehicle and the price it went up by $1000 due to the dealers belief that there were other buyers that could purchase a vehicle. Ultimately I bought the vehicle however I feel like this is a Shady practice as a bait and switch. Also noticed that it was a certified preowned vehicle that had not had a oil change with less than 50% of life on the oil. Discovered after I purchased it that the alignment was off As well. I’m not even sure at this point the vehicle was checked out and serviced. I hooked it up to the Ford App to the vehicle and it told me there was a recall that I need to take care of! I don’t believe they did anything as far as certifying that the vehicle was good to go. the dealer just took a vehicle with low miles and put it on the lot. This truly will be one of those stories that if you’re happy you tell one person but if you’re unhappy you tell 10 people. Ultimately the salesman is the only reason I haven’t went to multiple platforms to illustrate my Frustration with the dealership

June 29, 2022

Dealership Rating
Employee Rating

Worst car buying experience ever. They charged us twice for the down payment, took four months to do an alignment that was due at purchase. Every time I called, I was told someone wou More

by CHRISTOPHER.SIERRA28
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Trujillo

Jul 02, 2022

O'Meara Ford responded

We're sorry to hear about your experience, Christopher, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jul 02, 2022

O'Meara Ford responded

We're sorry to hear about your experience, Christopher, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 24, 2022

Dealership Rating
Employee Rating

Our experience with all the nice oeople was fantastic would highly recommend to our friends More

by deford045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

O'Meara Ford responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 20, 2022

Dealership Rating
Employee Rating

A clean space, friendly people and quick buying process. I appreciate all of the communication. More

by zihuatanejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

O'Meara Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Isaac and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 29, 2022

Dealership Rating
Employee Rating

These guys took great care of me for the second time now. They are my favorite dealer. Custom ordered a truck and took advantage of a few incentives. They didn't hesitate to honor them what so ever. Even tri More

by RWHITEBUSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kuchle, Justin Haynes , Mark Cuthill

May 01, 2022

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

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