Isaac Morales

The whole team was great to work with. The process was stress free and the functions of the cab controls was clearly explained. Extremely happy with buying process. The process was stress free and the functions of the cab controls was clearly explained. Extremely happy with buying process. More

by hwsj3880 Verified Customer Verified Customer

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Great experience with the purchase of my new jeep grand Cherokee. Would recommend to a friend Cherokee. Would recommend to a friend More

by WVOGDS Verified Customer Verified Customer

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Great communication and respectfully polite service from the team A great thanks to the dealership the team A great thanks to the dealership More

by MAC.882009 Verified Customer Verified Customer

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Everything went great, I was very pleased as to how seamlessly the whole process went. seamlessly the whole process went. More

by TODD.HENNINGSGARD Verified Customer Verified Customer

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I was happy with the sales and sales process. Everyone was courteous and polite to me Everyone was courteous and polite to me More

by cstaven Verified Customer Verified Customer

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Dealership was very neat and everyone was very welcoming and awesome job with different choices of snacks and drinks since we were they for such a long period of time and awesome job with different choices of snacks and drinks since we were they for such a long period of time More

by JIMENEZAIDA11 Verified Customer Verified Customer

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Initial thoughts were the sale was quite lengthy and they wouldn't negotiate on the price, only on the payments. Also i was told they have the best rates in town. I made one phone call (after the sale) to wouldn't negotiate on the price, only on the payments. Also i was told they have the best rates in town. I made one phone call (after the sale) to my local small town bank and was offered a much better rate. We took our brand new Durango to whitefish, MT for vacation. 2 hours outside of Whitefish the Transmission went out of the vehicle. we managed to get it to the dealership in Whitefish, where they got it in immediately to look at it. I asked my Corwin sales rep Haley if they would cover a rental car for the time being. She said her manager said no. I would have to deal directly with Stellantis. During this process i have messaged the sales manager a couple times and have gotten no response. Sales rep never once reached back out to see how our situation is going. We ended up having to rent a mini van for $400 to get home and Dodge authorized us for $50 for a rental. The Service department in Whitefish has been awesome to deal with, very helpful and understanding. Corwin who we bought it from seemingly has no responsibility after the sale, or any empathy what so ever. This whole experience has been frustrating to say the least. Our vehicle is still in Montana 1000 miles from home, and we are being told it could be between 2 weeks and a month before the new transmission arrives. It has been there since march 9th. To be continued.... More

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I leased a brand-new Jeep and was only able to drive it for six days before the rear axle failed. A catastrophic issue like that on a brand-new vehicle is unacceptable, but what has been even worse is how for six days before the rear axle failed. A catastrophic issue like that on a brand-new vehicle is unacceptable, but what has been even worse is how this dealership has handled the situation. For over two weeks, I have been getting the runaround just trying to get answers. I was initially told the soonest service appointment available was two weeks out and that the vehicle was “safe to drive.” Being told a vehicle with a faulty rear axle is safe to drive is incredibly concerning and shows a serious lack of responsibility for customer safety. I was then told the replacement part would take two weeks to arrive, only to be told a week later that it would actually take another two weeks. Throughout this process I have spoken with multiple managers, and every conversation ends the same way — being told I need to talk to someone else. No one seems willing to take ownership or provide real solutions. What is most frustrating is being told that this is “Jeep’s problem” and not the dealership’s, even though they are the ones who leased me a defective vehicle and are the point of contact for service. Passing the blame while the customer is left without answers is extremely poor customer service. Leasing a brand-new vehicle should come with peace of mind, not weeks of stress, safety concerns, and zero accountability. This entire experience has been incredibly disappointing and unprofessional. Based on how this situation has been handled, I will absolutely never lease or purchase a vehicle from this dealership again, and I strongly encourage others to consider this before doing business here. More

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Cars nice but my trade was put online with my personal belongings still in it and my personalized plates belongings still in it and my personalized plates More

by NNYVOLD Verified Customer Verified Customer

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First time jeep owner here! I was having a weird issue with my rear entertainment system. It was also my first time coming for service at Corwin and it was nice to work with a f I was having a weird issue with my rear entertainment system. It was also my first time coming for service at Corwin and it was nice to work with a familiar face for the first interaction. More

by BRENNA.LACHOWITZER Verified Customer Verified Customer

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