Isai Nieto
Isai Nieto at Toyota of Rockwall

Isai Nieto | Page 4

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.9
87 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

87 Reviews

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87 Reviews of Isai Nieto

May 27, 2024

Dealership Rating
Employee Rating

Our salesman (Isaí) was great, however transparency from the dealership (added amenities on car without being consulted) needs to be worked on. The finance lady who attended us lacked professionalism and ga More

by Emi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 22, 2024

Dealership Rating
Employee Rating

The best dealer in all of Hunt County since he was the one who gave me the best price and the best interest rate More

by Julian Arasme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno , Maria

Apr 22, 2024

Toyota of Rockwall responded

Hi Julian: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 17, 2024

Dealership Rating
Employee Rating

Very clean facility. Everybody very polite. Our salesman very informative about the product and walked us through the complete process. More

by Bjbrewer2255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Becca Scott

Apr 17, 2024

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

April 11, 2024

Dealership Rating
Employee Rating

Very helpful and good experience. ..the only difficult part was setting up the Apple for sound system....did get good help via telephone More

by wmddavis3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno, Quin Flowers

Apr 11, 2024

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 29, 2024

Dealership Rating
Employee Rating

Toyota of Rockwall made trading in my car easy and simple and if I found a good deal again I’d go back More

by Juliocantu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Aylin

Jan 29, 2024

Toyota of Rockwall responded

We are so glad that we had the opportunity to work with you, Julio, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 27, 2024

Dealership Rating
Employee Rating

Professional and friendly service advisors. I have received several calls from service to follow up on a recent visit and to also set my next appointment. More

by donnieihs64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw

Jan 28, 2024

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, Donnie, and we hope to see you again!

January 10, 2024

Dealership Rating
Employee Rating

we feel SO Blessed to have had “ Jimmy Le” as our “ Salesman!” All of your “Dream TEAM” Agents/ Managers “ Were Terrific! I am SO PROUD Of “My New, “ Forever, New TOYOTA!” we feel” BLESSED ,” to More

by faithfulfaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Morgan, Dontrell Saucier, Vanessa Quinones , Clayton Paul, Aaron Pieratt, Kyle Rockwall, Becca Scott, Lance Smith, Nic Tran, “Jimmy LE!” 🤗👍👈

Jan 10, 2024

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Jimmy, and it was a pleasure having you at the dealership. We appreciate your review!

December 21, 2023

Dealership Rating
Employee Rating

Professional, honest and everyone has a hospitality/positive attitude that is welcoming and genuine. Especially enjoyed the finance team. More

by Loujordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2023

Dealership Rating
Employee Rating

Best experience ever! Our car buying was quick and easy. Everyone was so helpful and nice. I recommend Nehemias and Oscar. 👌👌 More

by rachelpierce53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nehemias Lopez , Oscar Boyd

Dec 06, 2023

Toyota of Rockwall responded

Rachel, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nehemias, Oscar, and our team, and we look forward to working with you again.

November 01, 2023

Dealership Rating
Employee Rating

Very profeesional service. Excellent timing.Great customer service.Will continue to be a customer.yes. More

by rmoreno0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nehemias Lopez, Carmelo Adorno, Vanessa Quinones , Josef Casares, Karissa Gutierrez, Cesar Martinez, Becca Scott, Lonnie Wade

Nov 02, 2023

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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