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Isaiah Maki
Isaiah Maki at Russ Darrow Direct

Isaiah Maki | Page 6

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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4.5
54 Reviews

Dealership Experience

4 yrs, 7 mos

4.5

54 Reviews

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54 Reviews of Isaiah Maki

February 09, 2025

Dealership Rating
Employee Rating

Excellent communication, prompt great customer service very thorough i like the video that follows the service More

by TAMMERS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Meacham, Rachel Engel, Dalton Jarvey, Brennan Wendt , Cecilia Martinez, William Pierce

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Feb 10, 2025

Russ Darrow Direct responded

Thanks for sharing your thoughts about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Told me my truck was good after a oil change but within a 2 weeks it had no oil. More

by TYHERMAN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 03, 2025

Russ Darrow Direct responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail Isaiah tried to reach out to help... We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 31, 2025

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Employee Rating

Purchase a pathfinder’ and they sold extended warranty doesn’t cover anything The warranty understanding that it doesn’t cover normal wear items but other items that aren’t normal are also not covered. More

by Tom Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rachel Engel, Tyson Fancher , Cecilia Martinez

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January 24, 2025

Dealership Rating
Employee Rating

I enjoyed the prompt service and the video going over my car was a nice touch More

by ZOXION1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

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