Isiah Washington

Good service but disappointed about having to call multiple times to find out if my service was completed. They also left something out that I asked to have done. multiple times to find out if my service was completed. They also left something out that I asked to have done. More

by Purplecat Verified Customer Verified Customer

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South Shore Hyundai provides outstanding car care. Their clean, spacious environment and welcoming staff ensure a great experience Their clean, spacious environment and welcoming staff ensure a great experience More

by VDOUGLS111 Verified Customer Verified Customer

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They never want to use the warranty when it should be use. Always trying to scam and fraud the client. Stated couldn’t do the seatbelt recall for months because it’s based on vin. Reality was they alread use. Always trying to scam and fraud the client. Stated couldn’t do the seatbelt recall for months because it’s based on vin. Reality was they already took payment for it and didn’t want to install it. They only installed it because they hit my car. They fixed the dent and not the sensor. Isiah Washington is a childish manager has no integrity or customer service skills. Same goes for Peter. Today was the last straw and happy to never ever return as every interaction was a nightmare with them. We have a Honda, Toyota and Mercedes and no other service acts like them. More

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Very clean Very professional Attentive Courteous Fair O'Neil was a fabulous associate who made sure we got a great deal Fair O'Neil was a fabulous associate who made sure we got a great deal More

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It was a pleasure working with Daniel the Sales Mansger and Karl my assigned Salesman This is my third Palisade. We negotiated an excellent deal and the carr was ready for pick up in less than 24 hours. and Karl my assigned Salesman This is my third Palisade. We negotiated an excellent deal and the carr was ready for pick up in less than 24 hours. The crew who prepped the car did a super job. Lisa the Finance Manager completed the final paperwork in 10 minutes. Just a great team effort. This was a wonderful experience. More

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Isiah was helpful and knew what was needed Fast and friendly service . Would come back friendly service . Would come back More

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Sales people just want to close the deal. The Service Dept is the WORST. No appointments available for months, no loaner cars, they always want to keep your car the entire day - with no loane The Service Dept is the WORST. No appointments available for months, no loaner cars, they always want to keep your car the entire day - with no loaner??!! They took 4 hours once for a basic oil change. Sadly with a lease you have no choice. If you BUY the car there, service it somewhere else. More

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The importance of loaner cars. This should be used for repairs up to 4 hours only This should be used for repairs up to 4 hours only More

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Took my car for oil change. They broke some sensor. Tried to say it was already like that but it clearly wasn't. Said they had proof so I asked for it. They couldn't give any. They broke some sensor. Tried to say it was already like that but it clearly wasn't. Said they had proof so I asked for it. They couldn't give any. Then they took it for 4 more hours and didn't fix it. Said come back another time but wouldn't give an appointment. Total scammers. More

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For the last 5 years my experience at South Shore Hyundai dealership has been nothing short of excellence. I have been to 3 other Hyundai dealerships prior and haven’t experienced a place like South Shore H dealership has been nothing short of excellence. I have been to 3 other Hyundai dealerships prior and haven’t experienced a place like South Shore Hyundai- great customer service, cleanliness and quality of work is worth being mentioned! My service manager, Isiah Washington plays a crucial role through out my experience. He is polite, knowledgeable, patient, has a welcoming personality, very attentive to detail and serves as a thought partner when I try explaining the issues my car is having. His willingness and determination to get to the root of the problem- is quite impressive and greatly appreciated! More

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